Communicating with Teams
What are we doing ?
The Communicating with Teams project is replacing the existing telephone equipment with Microsoft Teams. Teams can be used either with a headset plugged into your computer, on a phone, or via an app on your mobile.
During the Autumn Term we shall be running sessions to familiarise people with Teams and the chosen equipment, and then asking for your requirements.
- Awareness sessions and requirements gathering - Autumn Term 2019
- Removal of Skype for Business - end Autumn Term 2019
- Headsets and handsets given out - Spring Term 2020
- Migrate all users and collect old equipment - Summer Term 2020
This is for everybody who uses the university telephone system, i.e. everyone with a computer account on the Whiteknights, London Road, Greenlands and Malaysia campuses.
What do you want to do?
Book a familiarisation session: Book here
Headset Quick Start Guide - Headset Quick Start Guide (PDF)
Phone Quick Start Guide - Phone Quick Start Guide (PDF)
Microsoft Teams: Quick Reference Guide - Teams User Interface (PDF)
Teams overview - Chat, Calls and Meetings - Communication introduction (PPS)
Teams walkthrough - How to make a call (PowerPoint Show)
Teams walkthrough - Managing Meetings (PowerPoint Show)
Call pick up groups, delegates, hunt groups etc. - Advanced calling features (PPS)
Download Teams: https://teams.microsoft.com/downloads
Microsoft Teams training and videos: Microsoft Teams Help Centre
Five minute video showing you Teams: Microsoft Teams demo
Getting started with Teams: Teams Quick Start Guide