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Wifi - connect to Eduroam

Welcome to the University of Reading Wi-Fi page.  This page will guide you through the process of connecting to the Eduroam Wi-Fi network in order to access the internet.

Depending on what device you have, select from the list of links in the 'Connect automatically' section to be guided through the connection process.

If you wish to connect manually there are also detailed instructions on how to do so below under 'Connect manually'.

Connect automatically

Choose your device's operating system from the list below:

Desktop or laptop (Windows 10 and above)

MacOS

Linux

Mobile devices - iPad or iPhone (iOS)

Mobile devices - Android

 

Desktop or laptop: Windows 10 or 11

Connect to Wi-Fi (Windows 10) - update 22/12/22

1. Download file to your computer

2. Forget or delete any Eduroam profile on your device.

3. Double click the file to install. Please follow the instructions closely, ensuring you enter your username in the format ab123456 when requested.

4. Finished. You can now connect to Eduroam.

 

MacOS

Connect to Wi-Fi (MacOS/iOS) - update 22/12/22

1. Download file to your computer

2. Forget or delete any Eduroam profile on your device.

3. Double click the profile to install. Please follow the instructions closely, ensuring you enter your username in the format ab123456 when requested.

4. Finished. You can now connect to Eduroam.

Notes: You will need to accept the server certificate three times.

 

Linux

Connect to Wi-Fi (Linux) - update 22/12/22

1. Download file to your computer

2. Forget or delete any Eduroam profile on your device.

3. Double click the profile to install. Please follow the instructions closely, ensuring you enter your username in the format ab123456 when requested.

4. Finished. You can now connect to Eduroam.

Note: The installer is in the form of a Python script. It will try to configure Eduroam under NetworkManager and if this is either not appropriate for your system or your version of NetworkManager is too old, a wpa_supplicant config file will be created instead.

 

Mobile devices - iPad or iPhone (iOS)

1. Go to https://cat.eduroam.org/ (preferably using inbuilt Safari browser)

2.Tap "Click here to download your eduroam installer"

screenshot connect device to eduroam

3. Find and select University of Reading on the list of universities, then select "University of Reading UK" as the user group on the next page

4. The installer for your operating system (Apple) should be automatically selected. If not, use the "Choose another installer to download" to get the right one. If prompted, "allow" the profile to be downloaded.

5. Forget or delete any Eduroam profile on your device (if you are on Eduroam, do not do this until you have downloaded the installer!).

6. Now you will need to install the downloaded profile. Instructions for iPhone or iPad

7. You can now connect to Eduroam.

 

Mobile devices - Android

1. If you do not already have it, go to Google Play and search for the "geteduroam" application, download and install, or download here. 
 

3.Tap "Click here to download your eduroam installer"

screenshot connect device to eduroam

 

4. Find and select University of Reading on the list of universities, then select "University of Reading UK" as the user group on the next page

4. The installer for your operating system (Android) should be automatically selected. If not, use the "Choose another installer to download" to get the right one. If prompted, "allow" the profile to be downloaded.

5. Forget or delete any Eduroam profile on your device (if you are on Eduroam, do not do this until you have downloaded the installer!).

6. Now you will need to install the downloaded profile. Open the geteduroam application, and select University of Reading, then University of Reading UK and then "Install Profile". Finally, you'll need to enter your Username and Password under the Install tab.

7. You should then now be able to connect to Eduroam without issue.

Connect manually

Connect to the Eduroam Wi-Fi network manually. Visit the manual settings page for details on how to connect on your device.

Which devices can't connect to the Eduroam Wi-Fi network?

Some devices are unable to connect to the Eduroam Wi-Fi network, including:

  • Devices that do not support 802.1x Wi-Fi authentication
  • Devices that do not support TLS 1.2 for 802.1x Wi-Fi authentication
  • Some example devices that cannot connect to Eduroam; Amazon Alexa, Windows 8 devices, macOS El Capitan devices, Android 8 devices 

Help & Support

If you have a question or need assistance please contact the IT Service Desk on dts@reading.ac.uk or visit reading.ac.uk/dts.

Updated by lm920207 on 22/12/22