Digital Technology Services
Please access the DTS Self Service Portal (TOPdesk) to:
You will need your University log-in details to access the system.
Here is the news:
NEW: Changes to email lists: Moving from Mailman to LISTSERV
Device Lifecycle February update
Windows 7 End of Life announcement
Changes to Email distribution lists
To subscribe to our email news, dts-information, please click here
Microsoft 365 is provided for all staff and combines Outlook email and calendar, OneDrive file storage, Office Online apps and Microsoft Teams. For other software, including curriculum software, please see our Knowledge Item Where can I get software?.
The way we work is changing. Sometimes you may be working from home or off campus. Please ensure you have everything you need such as Microsoft Teams, VPN, software and apps. Be aware of Security issues and how to keep yourself safe online. See also: Smart Working programme.
IT Self Service Portal
Telephone (Internal): 6262
Telephone (External): 0118 378 6262
Email: dts@reading.ac.uk
Opening hours:
| Term Time | Monday - Friday | Weekend |
| Telephone Support | 08:00 - 18:00 | Unavailable |
| IT Service Desk Counter, First Floor Library |
08:00 - 17:00 |
09:00 - 17:00 |
|
Greenlands AV/User Support First floor, North House |
08:00-18:00 | 08:00 - 18:00 |
| Vacation | Monday - Friday | Weekends |
| Telephone Support | 08:00 - 18:00 | Unavailable |
|
IT Service Desk Counter, First Floor Library |
09:00 - 17:00 |
The IT Counter in the Library is open 9am to 5pm during Easter vacation weekends,
How YOU can help keep UoR devices secure #cybersecurity
- Staff email (UoR login required)
- Reset your password
- Connect to Wi-Fi
- Setting up and using VPN
- Microsoft 365 online (UoR login required)
- Get software (with Apps Anywhere)
- Remote working information
- Return to Campus - PC and Laptop checks
- Report suspected phishing attempt
- Report a lost or stolen device
Please contact your Business Relationship Manager about digital strategy and services.