Staff email

Email and calendaring - Outlook 365

Staff have access to Outlook included with their University of Reading Microsoft 365 account. Microsoft 365 puts your email and calendar functionality into the Cloud (Exchange Online). The benefits of this include:

• Access through the Outlook desktop app, mobile app, or Outlook through the web via office.com (N.B. OWA no longer exists)
• Integration with Microsoft 365 products, including Teams and OneDrive for Business
• Microsoft managed service with 99.9% uptime
• Standard email storage quota of 50GB (can be extended to 100GB)

Security

Our systems stop thousands of scam emails and other malicious threats every day. However, some still get through so we have a section on our website devoted to staying safe when working and socialising online.

Support and Training

Microsoft has a comprehensive support section on their website which will answer most questions and queries. If not, please use the IT Self Service Portal or call (0118 378) 6262.

From Microsoft:

• Outlook help centre
• Using email in Outlook on the web
• Share your calendar in Outlook on the web
• Import or subscribe to a calendar in Outlook on the web
• Office 365 Help & Training

From the DTS Knowledge Base:

• Mobile Devices - Microsoft Outlook
• Configuring the iPhone/iPad mail app for Office 365
• Emails in Quarantine
• Allowing others to access your inbox or calendar
• Outlook - Recover Deleted Items
• Outlook - Using the Calendar
• Outlook - Automatic Replies (Out of Office)
• Mapping another user or a shared mailbox
• Sending mail on behalf of another user
• Mailman Lists (external email list)

From LinkedIn Learning:

• Microsoft 365 training (a selection of courses which together cover all essential Microsoft 365 products)
• Outlook Quick Tips
• Outlook 365 essential training
• Outlook 365 (desktop app)