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Setting up Teams

To see or change your Teams settings, click your profile picture (or initials) at the top right of the app. The following links walk you through the settings you are likely to want to change.

If you have a phone you will need to use these instructions to set up your personal settings (such as call divert, groups and notifications).

What do you want to do?

Changing your profile picture and your status: Profile picture and status

Start Teams automatically when you start your computer

Setting up your audio device so you can make calls

Notifications - personalising what and how you are notified

Voicemail - voicemail and recording a voicemail message

Changing your ringtone for different types of calls

Teams Calling Options how calls are handled, call divert and call forward

Call Groups or Group Pick Up

Setting up delegates (or boss/admin)

During the project, we have gathered the requirements for call queues and auto attendant for existing teams, and these should have been set up for you before transition.

Auto Attendant (IVR)

Call Queues (hunt groups, team lines)

If not, please contact the project to get these.

More information

Headset Quick Start Guide

Phone Quick Start Guide

There is more information on the Teams application on the Windows 10 Teams Homepage.