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Recording a voicemail message

Teams call settings 2

Everyone has voicemail as standard. You can add a personalised message, so your caller knows they have got through to the correct person. People are more likely to leave a message if they hear your voice. Alternatively, you could leave instructions, e.g. email me, or ring this other number.

If you click "Change voicemail greeting" this launches a call with the Teams voicemail system where you will be able to record a new message.

Accessing and managing your voicemail

Voicemails are accessed through the Calls tab (desktop app or website), or through your voicemail button (phone).

Teams gives you a written transcript of the message left as well as a recording.

Microsoft training link: Voicemail in Teams


Call groups and call pick up: Call Groups or Group Pick Up

Back to setting up Teams home page: Setting up Teams