Wi-Fi: Connecting a personal device to eduroam
The University of Reading campus Wi-fi is called eduroam and is free to use for all staff and students.
The Marvis Client application
We use an application you install on your device called “Marvis Client” from Juniper Networks to control access to the eduroam Wi-Fi for personal devices. With the Marvis Client App each device holds a digital certificate and profile information, giving you smoother access and stronger protection across all your devices. Marvis will connect you without needing to find the correct network or enter your username and password.
This app needs to be installed on each device you are using to connect to eduroam. You can connect as many devices as you like.
This page is dedicated to getting you up and running with Marvis on eduroam. For more information about Marvis, what it does and some FAQs, please see "Information about Marvis".
Instructions
These instructions are for personal devices. Do not use these instructions for connecting a University of Reading managed device to eduroam.
Before you begin
- You need to have an internet connection to install the Marvis Client and our eduroam network profile.
- Set up can be done on campus using eduroam or Public_Wi-Fi or your mobile data.
- You can also set up from home on your own Wi-Fi and when you are next on campus, eduroam will connect automatically.
- Marvis replaces the existing connection methods, so you do not need to forget the eduroam network or remove the “Get eduroam” app before you do this.
Step by step instructions
1. Download and install the Marvis Client App
Go to the UoR Juniper Mist Portal using the link (or the QR code) on the device you want to connect to eduroam.
QR code for the UoR Juniper Mist Portal
Once on the Portal portal page, click "Download and Install the App". Alternatively you can download the Marvis Client App from:
- Apple App Store for iOS (including iPad)
- Google Play Store for Android (which includes Chromebook and other Android based tablets and netbooks)
- The UoR Juniper Mist Portal (for personal Macs and personal Windows devices)
Once downloaded, the Marvis Client will open with the message "No network profile configured. Contact your administrator for provisioning link".
2. Install the network profile from the UoR Juniper Mist Portal
Open the UoR Juniper Mist Portal (staying on the same device that you want to connect) to get the network profile. If asked, sign in with your UoR credentials and authenticate via Authenticator.
Press “Install Network Profile” from the UoR Juniper Mist Portal webpage. This will reopen the Marvis App so you can install the profile there.
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Follow the on screen instructions to install the network profile.
3. Join Eduroam to complete set up
You will be asked if you want to connect to Eduroam. Say "Join" to complete set up and connect to eduroam (whether you are on campus or not). If you are not on campus you will connect to eduroam automatically next time you’re here.
Links to detailed instructions
For instructions with screenshots, please choose your device:
Android Marvis on-boarding instructions
iOS Marvis on-boarding instructions
macOS Marvis on-boarding instructions
Windows Marvis on-boarding instructions
University of Reading managed devices
Managed devices (those provided by the University via DTS) have the required settings and will maintain eduroam connection without you needing to do anything. If your managed device is not connecting, please raise a ticket with the IT Service Desk.
Notes
Do not uninstall the Marvis Client as it is needed to keep the eduroam certificate up to date.
Help and Support
Have a look at our Wi-Fi troubleshooting tips.
If you need further assistance please contact the IT Service Desk, or you can visit us on the First Floor of the Library at Whiteknights for in-person help.
Page updated by lm920207 on 23/02/26
- IT Self Service Portal
- Telephone: 0118 378 6262
- Email: dts@reading.ac.uk
- Visit us in person in Whiteknights Library (first floor)
The Marvis Client App runs on:
- * iOS for iPhone or iPad: 16.6 or later
- * MacOS :14 Sonama or later
- * Android: 12 or later
- * Windows: Windows 10 and Windows 11
There is important information about use of the our network including the eduroam service on the Information Management & Policy Services home page. In particular, please read these policies: