The University of Reading campus Wi-fi is called eduroam and is free to use for all staff and students.

The Marvis Client application

We use an application you install on your device called “Marvis Client” from JuniperNetworks to control access to the eduroam Wi-Fi for personal devices. With the Marvis App each device holds a digital certificate, giving you smoother access and stronger protection across all your devices. Marvis will connect you without needing to find the correct network or enter your username and password.

This app needs to be installed on each device you are using to connect to eduroam. 

More information about the Marvis Client and some Frequently Asked Questions

Instructions

These instructions are for personal devices. Do not use these instructions for connecting a University of Reading managed device to eduroam. 

Before you begin

You can do the set up on campus using eduroam or Public_Wi-Fi or your mobile data. You do not need to forget the eduroam network or remove the “Get eduroam” app before you do this. Marvis replaces any existing methods.

You can also set up from home on your own Wi-Fi and when you are next on campus eduroam will connect automatically.

Step by step instructions

1. Download and install the Marvis Client App

You can download the Marvis Client App from:

• Apple App Store for macOS and iOS (which includes iPad)
• Google Play Store for Android (which includes Chromebook and other Android based tablets and netbooks)
• Directly from our UoR Juniper Mist Portal

Once downloaded, the Marvis Client will open with the message "No network profile configured".

2. Get the network profile from the UoR Juniper Mist Portal

Go to the UoR Juniper Mist Portal (on the same device) to get the required network profile (QR code below). If asked, sign in with your UoR credentials and authenticate via Authenticator.  

QR code for the UoR Juniper Mist Portal

3. Install network profile for your Marvis Client

Press “Install Network Profile” from the UoR Juniper Mist Portal webpage. This will reopen the Marvis App so you can install the profile there.

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Follow the on screen instructions to install the network profile.

4. Join Eduroam to complete set up

You will be asked if you want to connect to Eduroam. Say "Join" to complete set up and connect to eduroam (whether you are on campus or not). If you are not on campus you will connect to eduroam automatically next time you’re here.

Notes

You will need to download and install the Marvis Client to each device you connect to eduroam. We recommend you do not uninstall the client as it is needed to keep the eduroam certificate up to date. If you uninstall and are unable to connect at a later date, you will have to reinstall the Marvis Client. 

University of Reading managed devices

Managed devices (those provided by the University via DTS) have the required settings and will maintain eduroam connection without you needing to do anything. If your managed device is not connecting, please raise a ticket with the IT Service Desk.

Which devices can't connect to the Eduroam Wi-Fi network?

Some devices will be unable to connect to the Eduroam Wi-Fi network, as they do not support 802.1x Wi-Fi authentication or TLS 1.2 for 802.1x Wi-Fi authentication
Some example devices are: Amazon Alexa, Google Mini, PlayStation, Nintendo Switch, Xbox (early models), Kindle Reader, Apple TV (early models).

Help and Support

For information about Marvis and some FAQs, please see Information about Marvis.

If you have a question or need assistance please contact the IT Service Desk.

Page updated by lm920207 on 06/02/26