Remote Services Access - Trent

Multi Factor Authentication

• Remote Services Access

We have changed how you access Trent from off campus.

We have retired the use of Duo to access Trent from off-site on the 30^th May 2019.

Users of the service need to install and use the Microsoft Authenticator app.

What do I need to do now?

1. Install the Microsoft Authenticator app now, available for Android, iOS or Windows Phone.
2. You can then access Trent via the new login method.
   (log in using your primary email address)
3. Proceed through the enrolment process, following the on-screen instructions.

A detailed guide is available if you require further assistance in setting up the Microsoft Authenticator app.

Further help

If you require further help with Microsoft Authenticator, or have a problem accessing the service, please contact the IT Service Desk.

More Information

You will be able to gain access to Trent quickly from remote locations by logging in to the Office 365 Portal where a tile will be published for the service.

For further information on accessing internal services remotely, please visit the pages of the IT website.