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Working remotely - Office 365

In order to access Email and other Office 365 tools you will now need to use 2 step verification (MFA).

This means from the 7th of January, if you are off campus and want to login to Office 365 services (Email, OneDrive etc.), you will need to use a smart device or phone call/text message to verify the login is genuine.

You can verify yourself by:

  • A phone app that sends you a notification where you approve or deny a login (Microsoft Authenticator App)
  • A standard text message
  • A standard phone call

What services will I need verify myself for?

When off campus, you will need to do this for all Office 365 services, including:

  • Email (Outlook)
  • OneDrive for Business

Verifying by Microsoft Authenticator App

To gain access to services you will first need to download and install the Microsoft Authenticator app on your smart phone or device.

Select the relevant link below to be taken to the app store page for your specific device:

How do I set up and use the app?

After downloading the app, follow the on screen instructions when accessing Office 365.

When you login the app will send a notification to your phone where you would press 'Approve' to continue logging in.

For a detailed guide on how to set up and use the app please see our .

Verifying by text message or phone call

If you do not have a smart device you can complete the process using a phone call or text message from a standard phoneline. Instructions on how to do this can be found on our , under the 'Telephone' tab.

Need help?

Contact the IT Service Desk on x6262, reading.ac.uk/it or it@reading.ac.uk where our friendly staff are always happy to help.