Support available to you when mentoring our students
Thank you for being a part of our mentor community and for volunteering your time to support our students.
We recognise that each mentoring partnership is different, therefore different levels of support may need to be provided. We have put together a small variety of resources below to support you in providing support to your mentee. You can also view our mentoring talking points we provide for mentees, these provide structure and include mentoring suggestions in accordance to each month of a mentoring partnership.
If you would like to speak to the Thrive team please don’t hesitate to contact us on mentoring@reading.ac.uk
Resources for mentors
Career mentoring is a supportive partnership where mentors share their experience to help students explore career options, build confidence, and gain insight into the world of work. It is a two-way relationship that benefits both mentee and mentor.
Mentoring is not:
• A way to request favours, jobs, or work experience
• Giving instructions or telling mentees exactly what to do
• A one-way transfer of knowledge
Mentors should:
• Listen and offer informal career advice
• Share different perspectives and personal experiences
• Encourage and support goal-setting
• Guide rather than direct
• Lead on arranging meetings and asking questions
• Be open, proactive, and honest
• Follow through on agreed actions
• Show appreciation and respect
Stages of Mentoring
1. Build Rapport – Get to know each other, build trust, discuss how your mentee likes to set goals.
2. Set Direction – Agree expectations, goals, and what success looks like.
3. Make Progress – Review goals, give feedback, identify barriers, encourage reflection.
4. Wind Down – Reflect on learning, discuss next steps, and decide if you want to stay in touch.
Meeting Options
In-person: Meet on campus; mentors can request free parking at Whiteknights. Inform the Thrive team at least 1 working day (Monday to Friday) in advance to have access to free parking.
Online: Meetings can take place virtually; mentees must schedule meetings.
Your First Meeting
Focus on getting to know each other and agreeing how you’ll work together.
Discuss: communication preferences, meeting frequency, goals, accountability, and introductions.
First jobs • Networking • Time management • Industry trends • Graduate preparation
Ethical Considerations
Keep conversations confidential, maintain boundaries, and respect diverse backgrounds.
How to Get the Most Out of Mentoring
• Encourage clear goals
• Ask mentees to prepare for meetings
• Support follow-through
• Maintain honest, respectful communication
• Stick to agreed schedules but stay flexible
All services below are free for students:
Wellbeing Support
• Financial Advice – Money guidance
• International Student Support – Help adjusting to the UK
• Counselling & Wellbeing – Professional mental-health support
• Welfare Team – Help with personal difficulties
• 24/7 Hotline – Advice and emotional support
• Life Tools – Free talks to support student wellbeing
• Disability Advisory Service – Advice for disabilities, long-term conditions
• RED Awards – Skills awards (Thrive counts towards these)
• Careers Appointments – CVs, applications, career coaching
• Careers Events – Workshops and employer panels
• Reading Internship Scheme – Paid, short internships
• Placement Support – Help with placement years
• Graduates First – Free psychometric test preparation
• LinkedIn Learning – Free online courses
• Forage – Virtual internships
• Career Options Resources – Tools for exploring career paths
Mentors can switch styles depending on the mentee’s needs.
1. Directive Mentoring – Mentor shares advice and experience.
Use when mentee is unsure or new.
2. Non-Directive Mentoring – Mentor asks questions to guide thinking.
Use when mentee is exploring ideas.
3. Developmental Mentoring – Focus on long-term skills and growth.
Use for building confidence, reflection, and resilience.
4. Connector Mentoring – Introductions, networks, opportunities.
Use when mentee wants industry insight or connections.
Useful Tools
• SMART Goals – Structured, achievable goals
• STAR Technique – Helpful for reflection and interviews
• Gibbs Reflective Cycle – A 6-step model for deeper reflection
Be open, respectful, and flexible. Students’ experiences may differ from your own.
General Tips
• Don’t make assumptions—ask how you can support them
• Respect preferred language and pronouns
• Keep communication clear and accessible
• Be flexible with meeting formats and pace
• Maintain empathy and create a safe space to share needs
Supporting Students with Disabilities
• Always ask before offering help
• Be patient and communicate directly
• Adjust meetings (timing, format, environment)
• Break tasks into manageable steps
• Provide accessible materials
Specific Considerations
• Deaf/hearing impaired: Face them, speak clearly, reduce background noise
• Visually impaired: Introduce yourself, describe surroundings, offer accessible formats
• Mobility aid users: Don’t touch mobility aids, sit at eye level
• Speech difficulties: Don’t interrupt; ask for clarification respectfully
• Dyslexia: Use clear fonts, bullet points, and ask about helpful tools
Neurodiverse Students
• Use direct, structured communication
• Allow extra processing time
• Minimise distractions
• Offer agendas, summaries, visuals, and task breakdowns
This is the mentee code of conduct, mentors are asked to follow a similar structure:
1. Respect
Treat mentors, staff, and students respectfully. Keep discussions career-focused.
2. Responsibility
It is the mentee’s responsibility to choose a mentor within one month of joining the platform.
3. Professionalism
Use appropriate communication and behaviour.
4. Consistent Communication
Meet at least once a month, where possible. Be punctual and keep one another updated in cases of cancellation or rescheduling.
5. Mentor Confidentiality
Keep any personal or organisational information shared by mentors/mentees confidential.
6. Mentoring Conversation Confidentiality
Discussions are confidential unless there is a safeguarding or legal concern.
Students who do not follow the code may be removed from the programme.
Contact the Thrive team if anything feels uncomfortable.
