LinkedIn Learning Courses

These courses are designed to help you compete effectively in the recruitment process for an internship or graduate role. From effective CVs to impressing at interview, these courses are recommended based on their relevance to the UK labour market.

CV Success Master Class
Overall course, duration: 60 minutes
This is UK based advice relevant to graduates and early career changers given by an experienced recruitment professional. 

What you’ll learn:

• The importance of CVs in the UK job market
• Viewing your CV as a sales document
• Designing it to best reflect you as a candidate
• Different types of CV

Making a Recruiter Come to You
Overall course, duration: 30 minutes
These tutorials are not aimed at recent graduates specifically, but the content is definitely helpful and could help you secure a graduate level role. Understanding recruitment from the recruiter perspective helps you market yourself much more effectively.

What you’ll learn:

• How to think like a recruiter and give them what they need
• How to optimise your LinkedIn profile to be more recruiter oriented
• Following up on interviews and interactions with employers

Phone and Video Interview Skills
Part of Finding a Job, duration: 3 minutes
General information about preparing for video interviews

What you’ll learn:

• Importance of finding suitable location and testing of equipment

Your Ideal Employer
Part of a wide course, duration: 4 minutes
This tutorial takes you beyond the job description and helps you consider the nuance required by an employer

What you’ll learn:

• How to read between the lines of what an employer says they’re looking for

Competing against others
Part of a wide course, duration: 4 minutes
You may not have already thought it but even by being at Reading University you have successfully competed against others. The same principles apply to your first job.

What you’ll learn: 

• How to equip yourself when faced with competition

Building a brand across social media
Part of a wide course, duration: 4 minutes
Social media can be a real asset when it comes to positioning yourself effectively for a job.

What you’ll learn:

• A brand, including a personal one, needs to be consistent across all platforms

Understanding Networking Do's and Don'ts
Part of a wide course, duration: 4 minutes
Networking doesn't have to be a chore, but it can be fundamental to finding yourself your next job

What you’ll learn:

• Networking is just about interacting with people and finding ways of helping each other

Making a positive first impression
Part of a wide course, duration: 4 minutes
Some very good advice on how to present yourself even in an informal interview setting

What you’ll learn:

• How to manage initial perceptions about you even in informal environments

Understanding Interviews do's and don'ts
Part of a wide course, duration: 4 minutes
Some great insights into interview techniques.

What you’ll learn:

• General advice about how you present yourself in interview (Other courses provide more detail on interview technique)

Mastering Common Interview Questions
Overall course, duration: 60 minutes
"You won't be able to fake your way through it". This course provides some practical, detailed advice on interview technique. It looks at typical interview panels, types of questions and helps you prepare for some of the more challenging one. The course is pitched at entry and mid-level professionals so is good for graduates.

What you’ll learn:

• Examine the more difficult questions of your strengths and weaknesses and motivation
• Questions around “going the extra mile”  and “what makes you interesting”
• Background to the recruiting panel and importance of sector on interview styles

Interview Master Class
Overall course, duration: 60 minutes
This is a UK oriented course that provides content suitable for University of Reading graduates. Over the hour it'll give you insights into interview technique, the STAR method and questions to ask the interview panel

What you’ll learn:

• Types of interviews and the need to think like a recruiter
• Techniques for answering common interview questions
• The STAR technique
• Practical considerations
• Making a positive impression

Job Hunters Networking Masterclass
Overall course, duration: 35 minutes
Networking isn't just for "other people". As humans we like to interact with others. Networking is just another skill to develop and can be a real asset for the jobseeker. This UK oriented course outlines how you might go about that.

What you’ll learn:

• Making a positive impression
• How to feel more confident in networking situations
• Do’s and Don’ts
• Introducing your “elevator pitch” and “personal brand”

Getting the most from recruiters when job hunting
Overall course, duration: 30 minutes
A UK oriented course that helps you work better with recruitment agents, ensuring you are top of their list for opportunities. This course is led by a highly experienced UK recruiter.

What you’ll learn:

• How to manage your own expectations of recruiters
• Creating a mutually beneficial partnership that brings them money and you a job
• Changing your mindset on job hunting

Crafting your Personal Brand
Overall course, duration: 35 minutes
You may have heard of "Personal Branding" before. It's a US approach to what we'd refer to as "reputation" in the UK. You can create an authentic brand that employers and colleagues can relate to. This US course gives you the background and some practical tips to get you started.

What you’ll learn:

• Understanding what a personal brand is
• Do you reflect your interests, skills and attitudes? Your brand should
• How to use your brand effectively to target the right people

These courses focus on self-reflection, self-awareness and decision-making – all of which can help you feel more confident when making decisions about your future.

Learning and Developing Self Awareness
Overall course, duration: 60 minutes
Throughout your time at University you will have new experiences, be learning and developing yourself. Understanding yourself, your values and motivations can help you make the most of your time at Reading and set you up for a satisfying career. Led by an experienced Psychologist this course is helpful whether you're in first year or are studying towards a PhD

What you’ll learn:

• Identifying beliefs to enhance self-awareness
• Self-awareness strategies
• Reflecting and enhancing self-awareness
• Managing stress
• You'll also create an action plan that can complement the RED Award
• Seeking feedback to boost self-awareness

Discovering your Strengths
Overall course, duration: 60 minutes
Focusing on your strengths rather than your weaknesses can lead to a more satisfactory career. Strengths cover your gifts (we'd say "traits"), loves (what gets you enthused) and skills (the abilities you acquire). Understanding your strengths can really help you focus on careers that reflect them, allowing you to develop and excel.

What you’ll learn:

• Identify the key differences between gifts (traits), loves, and skills
• Explore methods for discovering what you love to do
• Identify your core skills through self-reflection and via feedback from others
• Choose your strongest and most valuable work activities through ranking and rating
• Identify the steps needed to invest in yourself and grow your strengths

Developing your Emotional Intelligence
Overall course, duration: 70 minutes
Emotional intelligence is about your mindset, helping you to work better with others and achieve more. Your emotional intelligence can help you make more informed decisions about your career and work environment. 

What you’ll learn:

• What is emotional intelligence?
• Watching for triggers and hijacks
• Finding flow and disrupting thinking
• Empathising, listening and communicating

These courses focus on developing particular skills that you’ll find useful now and in the future in a wide range of contexts. We’ve included transferable skills or behaviours such as confidence, resilience and networking; getting the most from popular IT packages; and planning for your career and work experience.

Learning LinkedIn for Students
Overall course, duration: 70 minutes
LinkedIn is not just a job search tool, it's a powerful research platform that can also enhance your profile. If you are exploring career options you can use it to see what others do and how they got there. Learning and using the system early will help when it comes to finding and applying for roles.

What you’ll learn:

• Creating a LinkedIn profile
• Growing a professional network
• Following companies and influencers
• Sharing updates and content
• Sending and receiving messages

How to make the most from your temporary work placement
Overall course, duration: 30 minutes
A very useful UK oriented course ideal for those undertaking internships or work experience. The course is led by an experienced recruiter.

What you’ll learn:

• How to make a good first impression on managers and colleagues
• How to work well with colleagues
• Identifying and connecting with colleagues as part of your network

How to develop a Career Plan
Overall course, duration: 30 minutes
This is a solid UK focused course that can help you get started in planning your career. It can work independently or alongside a Thrive mentor. Career Planning helps you become the person you want to be.

What you’ll learn:

• Understanding what a Career Plan is
• Developing a Career Plan and a Personal Development Plan
• Identifying a mentor

Building Self Confidence
Soft Skills. Overall course, duration: 20 minutes
A lack of confidence can lead to you missing out on opportunities. It’s easy to see others and think they’re naturally confident. Self-confidence is self-perpetuating – once you have it you can increase in confidence from one situation to the next. You can learn how to be more confident!

What you’ll learn:

• How to own the situation
• Embrace your imperfections
• Sustain confidence 
• Maintain a positive perspective

Professional Networking
Soft Skills. Overall course, duration: 30 minutes
Networking isn't just for other people! You can learn to engage meaningfully with people, both online and face to face. Each year thousands of graduates get their first job through people they know - through networking.

What you’ll learn:

• Prioritising contacts
• Building meaningful connections
• Managing your time
• Hosting networking events
• Networking on social media

Critical Thinking
Soft Skills. Overall course, duration: 70 minutes
Critical thinking is a fundamental competency required by many employers. It's about methodically thinking through a problem, identifying the real issues and possible ways of addressing them. Critical thinking is a skill that you can learn! This course gives you a great starting point but also some methodology and language you can use in job interviews.

What you’ll learn:

• How to break down complicated issues into smaller components
• Determine the definition of an effective problem statement
• Identify the primary benefit of focusing questions
• Identify a problem's root causes
• Apply critical thinking tools to analyse and unpack consequences
• Recognize how to prepare others to think critically

Listening Skills
Soft Skills. Overall course, duration: 65 minutes
True listening can help you understand the needs of others. It's a skill you can learn and apply in all aspects of life. It's also important to be able to demonstrate and "sell" those listening skills in a recruitment process.

What you’ll learn:

• Understand attentive listening
• Explore what happened when you are distracted by delivery
• Implement mental filter 
• Learn paraphrasing techniques
• Identify five listening intentions

Getting things done
Soft Skills. Overall course, duration: 30 minutes
Managing your time is as important at University as it is in the workplace. This course can help manage your time effectively, prioritise and focus on what is important.

What you’ll learn:

• How to stay on top of your work
• Finding time to do meaningful activity
• Tips on how to prioritise and engage with tasks
• How to have a clear head and focus

Writing for the Web
Soft Skills. Overall course, duration: 80 minutes
Writing for the web requires a different writing style to academic expectations. It's a skill that can help you articulate your thoughts and interests meaningfully whilst being accessible. This is useful for sports and personal interests as well as future employment.

What you’ll learn:

• Understand how people read differently on the web
• Identify the reading level that body text should be written at
• Identify types of text that serve as signposts for readers on the web
• Give examples of how to make your target audience care about your text

Job Skills - Learning the Basics
Soft Skills. Overall course, duration: 20 minutes
This short course is ideal if you are going on placement or doing an internship. It gives an overview of key skills for you to think about and develop. It's a basic course but often there are more in depth courses for those who wish to explore further.

What you’ll learn:

• Teamwork
• Effective communication skills
• Customer Service
• Being punctual
• Setting goals

Here you’ll find courses that we recommend from the other categories, but that may not be relevant to everyone.

Improving your listening skills
Overall course, duration: 30 minutes
This is an excellent introduction to listening skills. It gives an overview of the skills and techniques you can use to develop them. It'll also help you articulate them more effectively to employers.

What you’ll learn:

• Identify signs of poor listening
• List effective strategies to recapture attention
• Outline the structure of meaningful listening
• Describe how to keep yourself from interrupting
• Explain how to let someone know you've heard them

Building Resilience
Overall course, duration: 35 minutes
Resilience is a skill (and mindset) in great demand by employers. Yet it's a hard one to articulate. This short course will give you tips on how to recover from setbacks.

What you’ll learn:

• Identify strategies for facing rejection in your day to day life
• Recognise the skills you can practice to increase your resilience
• Explore reflection strategies you can use during a situation in order to build resilience

Learning Word
IT Skills. Overall course, duration: 75 minutes
If you're familiar with MS Word, you can probably skip the initial tutorials but overall, this course provides really good content on using the software. Take note of "Track Changes" and inserting charts because many employers would expect you to do that.

What you’ll learn:

• Recognize options for formatting a document in Word
• Identify benefits of using styles in a document
• How to insert a picture into a document
• Identify where to click in order to make a format change to an entire table
• Collaborate with others on the same document

Learning Excel
IT Skills. Overall course, duration: 70 minutes
Excel is used widely in the workplace and knowing the fundamentals is important. It's not just for finance careers and many management jobs will use Excel for tracking projects, budgets, stock, timesheets - so it's an important skill for the office.

What you’ll learn:

• Explore how to efficiently add functions and formulas
• Format text, numbers, dates, and times
• Recognise different methods for saving, sharing, and printing your workbooks
• Identify how to freeze panes to control your view

Learn PowerPoint
IT Skills. Overall course, duration: 60 minutes
PowerPoint is used in recruitment processes and the workplace. Learn how to create professional looking presentations and collaborate with others on the same file.

What you’ll learn:

• Review how to use the Format panel to customize text boxes and shapes
• Explore adding audio and video to slides
• Identify processes and best practices for creating slide backgrounds
• Examine methods for presenting and efficiently navigating the slide deck

Learning Outlook
IT Skills. Overall course, duration: 50 minutes
Completing this course can help you hit the ground running when on placement. Businesses will often use Outlook not just for email but for shared calendars and tasks. Some of this may be basic but you can select only those tutorials that are of interest.

What you’ll learn:

• Read and organize mail
• Work with attachments
• Handle junk mail
• Using the Calendar functions
• Creating contacts

Creativity Bootcamp
Soft Skills. Overall course, duration: 50 minutes
We can quick to define ourselves as "creative" or not. Yet most of us have creative attributes. This course provides some exercises where you can develop creativity as a skill. These should also help you articulate that creativity to employers and give examples for you to draw on in future.

What you’ll learn:

• Understand that creativity is a skill that can be learned
• Explore common misconceptions about creativity
• Value the “stupid idea”
• Discover techniques to boost your creativity

Personal Branding on Social Media
Soft Skills. Overall course, duration: 40 minutes
Social Media can help your "planned happenstance", building a presence others will recognise. If you are trying to break into a new sector this can be a powerful way to get noticed. But be careful!

What you’ll learn:

• Using your personal profile to promote your brand
• Delivering engaging content
• Tracking your progress
• Developing partnerships with influencers

PowerPoint Tips and Tricks
IT Skills. Overall course, duration: 120 minutes
Power point’s latest version is a game-changer. By learning how to use its potential you can really stand out when delivering presentations. The course content can be applied using Reading University on-campus software.

What you’ll learn:

• Animating with the Morph transition
• Inserting 3D models
• Turning on Microsoft Intelligence Services
• Mastering PowerPoint Designer
• Drawing and inking

Master Confident Presentation Skills
Soft Skills. Overall course, duration: 120 minutes
A UK based course that it pitched well for those preparing for interviews or considering academic careers where public speaking will be required. It helps address nerves, focuses on body language and what you need to prepare in advance. Implementing the principles of this course and "PowerPoint Tips and Tricks" could lead to breath-taking presentations!

What you’ll learn:

• Kick-starting your presentation
• Building in a memorable ending
• Knowing your audience
• Overcoming nerves
• Practicing your presentation
• Using the right body language
• Interacting with the audience

Freelancing Tips
Overall course, duration: 100 minutes
Many students set up as freelancers or entrepreneurs during their studies. This course gives tips on how to market your services effectively, how to write proposals and manage the "business" side of being a freelancer. 

What you’ll learn:

• How to productise your services
• Recognise why having a website is important long-term
• List the key information needed on an invoice
• Describe the benefits of selling offline

Applied Curiosity
IT Skills. Overall course, duration: 100 minutes
This course looks at two types of "curiosity": Free Range (child-like) and Applied (focused). The course is aimed at applications in the workplace, but the principles can help with making career decisions and exploring options. Curiosity is a trait that can make you attractive to employers and colleagues. It can also help with your academic prowess!

What you’ll learn:

• The differences between free-range curiosity and applied curiosity
• Identify three mindsets that combine to create the curiosity mindset
• Practice a “what if” exercise
• Define the “most valuable question”

Resume-Friendly Software
Part of a wider course, duration: 4 minutes
Useful guide to ensuring your documents are readable and retain formatting once submitted.

What you’ll learn:

• How to create file types that are accessible by recruiters whilst retaining the integrity of the document

European CVs
Part of a wider course, duration: 4 minutes
This is a broad guide that might be useful for those applying for roles in EU countries. 

What you’ll learn:

• How the Europass CV can be used in different countries
• Typical lay-out and content

Designing a Resume
Overall course, duration: 65 minutes
This course is helpful for those interested in designing nice looking documents. However, you should ignore any reference to content because it's USA oriented. The course uses Adobe InDesign but also includes a video tutorial for using MS Word. You should bear in mind that some designs may not be read easily by Application Tracking Systems (the software used by recruiters).

What you’ll learn:

• How to use InDesign to create professional looking documents
• Techniques for creating designs using MS Word
• Note that this course is about design and does not reflect the right way to write CVs in the UK

Preparing for Technical Interviews
Part of a wider course, duration: 6 minutes
Good advice on preparing for technical interviews, including any online assessments beforehand.

What you’ll learn:

• Considering the type of technical questions that might come up
• Importance of revising your knowledge before the interview
• Different approaches to technical interviews
• This is not just suitable for IT jobs but provides helpful information for any technical interview

Discovering your Strengths
Overall course, duration: 60 minutes
Building on your strengths rather than focusing on your weaknesses can have a positive impact on your career and quality of life. Strengths (and strengths-based recruitment) are increasingly important in the workplace. Now that you are in a job how can you improve yourself to move forward in your career? This course is US oriented but has useful insights for UK employees.

What you’ll learn:

• Identify the key differences between gifts, loves, and skills
• Identify your core skills through self-reflection and via feedback from others
• Choose your strongest and most valuable work activities through ranking and rating
• Identify the steps needed to invest in yourself and grow your strengths

Finding your introvert and extrovert balance in the workplace
Overall course, duration: 60 minutes
We may have certain inclinations to be introverted or not but how you manage these can really enhance your career. There is no correlation between "success" and either introvert or extrovert. This course will help you understand how to get the balance right for you.

What you’ll learn:

• Introduce the term “Ambivert” as a different approach
• Look at personality attributes and associated actions
• Tips for introverts on how to be visible and extroverts to be inclusive

Managing your Career as an Introvert
Overall course, duration: 40 minutes
The pressures around building relationships, socialising after work and raising your profile can be challenging for introverts. But there are techniques you can develop to help you feel more comfortable. 

What you’ll learn:

• Identify characteristics of introversion
• Consider the personal “cost” when prioritising networking and professional opportunities
• Understand how to manage social energy whilst fulfilling obligations

How to be promotable
Soft Skills. Overall course, duration: 25 minutes
You may not be thinking about promotion so early in your new job. That's ok! But if you follow this UK oriented course there are things you can start to do now to position yourself favourably when you are looking to move up the ladder. Preparation is key!

What you’ll learn:

• Learn how to assess your current skills
• Building important relationships
• Understand the risks of being “irreplaceable”
• How to boost your confidence

Balancing Work and Life
Soft Skills. Overall course, duration: 30 minutes
In your first few months at work you'll feel the pressure to perform. You may be willing to work much longer hours. You may find it invigorating and enjoyable. But long hours and pressure are not always sustainable. This course will help you understand the importance of balance in your life.

What you’ll learn:

• Identify smart strategies to give yourself more time at home
• How to focus and be productive at work
• What are the warning signs you’re getting this wrong?

Publishing on LinkedIn
Soft Skills. Overall course, duration: 35 minutes
Publishing original work on LinkedIn can raise your profile and engage industry professionals and peers in conversation. This short course helps you consider what to write and how to make it accessible. Building a portfolio of quality publications on LinkedIn can showcase your knowledge and interest. Bear in mind your employer may have a social media policy you need to adhere to. 

What you’ll learn:

• What to write about
• Publishing best practices
• Promoting your work
• Addressing comments

Succeeding in a new job
Soft Skills. Overall course, duration: 30 minutes
There is some overlap with the 90 days course, but you'll learn how to be a good, reliable employee and how to manage your mindset. There is a nice section on finding mentors. A few UK organisations would provide mentoring for new staff, many don't so you have to find and develop your own.

What you’ll learn:

• Planning for a new job
• Establishing expectations for a new role
• Being a reliable employee
• Measuring performance success
• Finding mentors
• Bonding with new teammates
• Keeping a beginner's mind

Looking for something to differentiate yourself from other applicants? This selection of courses goes more in-depth into some skills that will be relevant in a range of career contexts and sectors.

Freelancing Tips
Overall course, duration: 100 minutes
Many students set up as freelancers or entrepreneurs during their studies. This course gives tips on how to market your services effectively, how to write proposals and manage the "business" side of being a freelancer. 

What you’ll learn:

• How to productise your services
• Recognise why having a website is important long-term
• List the key information needed on an invoice
• Describe the benefits of selling offline

Project Management 
Part of a wider course, duration of each part: 3 minutes
This course introduces you to the fundamentals and practice of managing projects. In your early career it's more likely you'll be involved in other people's projects, perhaps managing minor ones yourself. At this stage you may prefer to focus on the specific tutorials we've identified, rather than complete the whole course:

What is a Project?

What is Project Management?

What it takes to be a Project Manager

Project Management Life Cycle

Traditional v Agile Project Management

Project Planning Overview

Blockchain Basics
IT Skills. Project Management. Overall course, duration: 60 minutes
Particularly ideal for those interested in IT but don't want to work in it! Also great for aspiring Project Managers. Blockchain will shape the future of the internet and having a basic knowledge of it could help you see potential that others won't. It's a different way of thinking and this introduction gives a good overview. Once completed you may want to look at the many other Blockchain courses on LinkedIn Learning.

What you’ll learn:

• Learn about Captcha
• Understand the benefits of a traditional database
• Consider why blockchain technology is useful beyond cryptocurrency
• Identify some ways to reduce the risk of blockchain innovation

Excel 2016: Advanced Formulas
IT Skills. Overall course, duration: 360 minutes
This is advanced Excel which requires you to have some prior knowledge. It's easy to think that Excel is just for number crunchers. It's not! And if you can utilise it properly, using IF statements, Pivots, V-Lookup you can find yourself in great demand in the workplace. We don't recommend you study this entire course but select some sections to learn and build up your knowledge.

What you’ll learn: 

• Displaying and highlighting formulas
• Converting formulas to values
• Tabulating data from multiple sheets
• Understanding the hierarchy of operations in formulas
• Using absolute and relative references
• Creating and expanding nested IF statements
• Looking up information with VLOOKUP, MATCH, and INDEX
• Using the powerful COUNTIF family of functions

WordPress Essential Training
IT Skills. Overall course, duration: 150 minutes
The ability to theme and update a blog or simple website is a desirable attribute. Many sites are based on WordPress and having the fundamental skills can give you great satisfaction in sharing your interests, as well as professionally.

What you’ll learn:

• Publishing posts and pages
• Inserting images, videos, and other media
• Customising your site with themes and widgets
• Managing users, notifications, and comments

Customer Service Foundations
Soft Skills. Overall course.
Most jobs will have "customers". They could be external customers or clients or internal colleagues. This course will give you some insights and language to use when explaining your customer service skills to others. You'll learn useful hints about how to give really good service to others.

What you’ll learn:

• Explore how to build rapport
• Consider three ways you can use active listening to serve your customers more effectively
• Identify the different types of needs that must be addressed in order to solve problems
• Explain the benefits of taking ownership of a problem
• Define “pre-emptive acknowledgment” and recognize its impact on customer service

Publishing on LinkedIn
Soft Skills. Overall course, duration: 35 minutes
Publishing original work on LinkedIn can raise your profile and engage industry professionals and peers in conversation. This short course helps you consider what to write and how to make it accessible. Building a portfolio of quality publications on LinkedIn can showcase your knowledge and interest.

What you’ll learn:

• What to write about
• Publishing best practices
• Promoting your work
• Addressing comments

Social Media tools and automation
IT Skills. Overall course, duration: 10 minutes
Tools such as Hootsuite and Tweetdeck can help you build your social media profile - and be useful skills in the workplace. We have selected this tutorial from a wider digital marketing course because it gives you enough to get experimenting with different tools online.

What you’ll learn:

• Benefits of automation
• Potential tools you can use

Looking to make the most of your job or internship? These courses offer a solid foundation to help you successfully navigate your new workplace.

How to make a good first impression
Overall course.
Managing your professional reputation within an organisation is very important. This course will help me make a positive first impression with a variety of stakeholders.

What to do in the first 90 days of your job
Overall course, duration: 50 minutes
What you’ll learn:

• Explain how to establish touch points with new colleagues
• Recognize common mistakes you could make in your first 90 days
• Name the steps you should take during the first 30 days of a new management job
• Recall what you should implement during the second month of a management job

Interpersonal Communication
Overall course, duration: 40 minutes
How do you encourage colleagues to do something when you aren't senior to them? This course looks at the art of making a request and improving how you work with others.

What you’ll learn:

• Communicating with your colleagues
• Interpreting nonverbal cues
• Asking your boss the right questions
• Knowing when to listen and when to speak
• Communicating in tricky situations
• How to communicate as an introvert

Foundations of Communication Skills
Overall course, duration: 85 minutes
Your communication skills need to move up a level once you're in the workplace. You need to present yourself professionally through a range of channels and ensure your reputation is enhanced by how you communicate.

What you’ll learn:

• Identify the four pillars of a business scenario
• Explore the term 'people' in this context
• Recall how the Think, Feel, Do model applies to a communication scenario
• Identify the different parts of the “message”
• Recognise the appropriate 'channel'

Developing your Emotional Intelligence
Overall course, duration: 70 minutes
Emotional intelligence is about your mindset, helping you to work better with others and achieve more. Your emotional intelligence can help you make more informed decisions about your career and work environment. 

What you’ll learn:

• What is emotional intelligence?
• Watching for triggers and hijacks
• Finding flow and disrupting thinking
• Empathising, listening and communicating

Time Management Principles
Soft Skills. Overall course, duration: 240 minutes
Managing to get your work done effectively and balancing life and other priorities can be challenging in your new job. This course gives some great tools for prioritising workloads and multitasking. You don't need to study this whole course, but individual tutorials may help at different times.

What you’ll learn:

• Discover the principles of time management
• Avoid the pitfalls of multitasking
• Identify why task switching is an ineffective way to work
• Define the limits of your physical inbox
• Effectively schedule your time
• Manage scheduling conflicts professionally and courteously

Building your Professional Network
Soft Skills. Overall course, duration: 50 minutes
Once you are in the workplace it's important to build, manage and sustain your professional network. Your network can help you get things done, learn and progress. This short course gets you started methodically.

What you’ll learn:

• Understanding how networking enhances your career
• Making recurring connections
• Building relationships through social networking

How to negotiate a salary when it's your first job
Soft Skills. Overall course, duration: 7 minutes
There can often be room for discussion about your starting salary. This short tutorial should give you ideas of how to prepare for that discussion and negotiate a good salary even when you have limited experience.

What you’ll learn:

• Importance of researching salaries
• Use your network to understand your value
• Making a “business case”