Recurring Card Payment Information
Recurring Card Payment Terms and Conditions
Please read these terms carefully before using the Recurring Card Payment (RCP) facility provided by University of Reading (Us, UoR). By using our RCP facility you agree to these Terms and Conditions.
These Terms and Conditions are additional to and should be read in conjunction with UoR’s Policies and Procedures, Sportspark Rules Regulations, and where applicable our Policy and Approach to Ethical Fundraising and your accommodation contract, in place from time to time.
How it Works
Setting up a RCP to pay fees by instalment does not on its own constitute a contract between you and UoR. A contract will only be formed when separate conditions for the provision of a service have been fulfilled, for example completing your registration with UoR, aggreging to a payment plan for fees owed to UoR by you or signing up for a Sportspark membership.
To set up the RCP facility follow the instructions provided to you by the department facilitating and manging the collection of your payments. By setting up a RCP, you agree to pay instalments to UoR on the agreed dates. Payments will normally show in account on the next working day.
Should your card provider decline a payment, we will attempt to collect the payment the next working days.
Should your card provider decline a payment on our second attempt to collect a payment, we will attempt to collect the payment a third time in [Insert Number of days]. If your card provider declines on our third attempt to collect a payment, we will contact you via email with details on how to make a payment.
We will send an email to the cardholder to confirm that the relevant action was carried out. UoR is not obliged to bring this to your attention. If you or the person who is the card holder for the relevant transaction fail to receive a payment confirmation email, you or that person are advised, in the first instance, to check with the card provider that payment has been processed through the relevant account.
Refunds, Returns and Cancellations
Refunds or returns will be subject to the policies and or terms and conditions applicable to the fees for which the RCP facility was set up. Where applicable, these will only be made to the debit/credit card used for the original transaction.
Please visit the relevant page of the service for which you have set up the RCP facility, or visit our policy and procedures , Clever Cuisine Terms and Conditions, Giving and or Sportparks webpages for more information on refunds or returns. Further, review your accommodation contract for more information on accommodation fees and refunds.
To cancel the RCP, please submit a request via email to the department facilitating and managing the collection of your payments as follows:
Finance Department
SportsPark
Sport@reading.ac.uk or by calling 0118 378 8799
Fund raising team
Privacy and Data Protection
UoR provides this RCP payment facility as a service to you and is committed to processing your personal data in accordance with the Data Protection Act 2018.
We will only use information entered on this site for the following purposes:
· Administration of your payment and maintenance of your account with us, including the issue of receipts by e-mail and the administration of overpayments and refunds
· Prevention of fraud
· Debt recovery
Occasionally, we may need to share your information with other organisations to fulfil the above purposes.
By using our RCP facility, you consent to us collecting and using your personal data as detailed above. For more information on how UoR process your personal data please visit our website Privacy Notice, Student Privacy Notice, Alumni and Supporters Privacy Notice and or Sportspark Privacy Notice. For information on Privacy and Cookies
Security
UoR adheres to the Payment Card Industry Data Security Standard (PCI DSS) and all payment details that you entered through our RCP facility are encrypted when you make a payment.
You must protect your personal data or any sensitive information when you set up the RCP facility. UoR shall not be liable for losses or damages resulting from your or another person’s failure to properly protect personal data or information from being seen on their screen by other persons, or otherwise obtained by such other persons during the process of setting up the RCP.