Student Credit Control
It is our responsibility to ensure that accounts are paid promptly.
If you have an outstanding account for tuition fees or accommodation that you are unable to pay, please get in touch with us by email in the first instance.
Further information regarding the payment of all fees can be found here .
Other useful websites
If you are experiencing unexpected financial hardship you may be eligible for an award from one of the Hardship Funds administered by our colleagues in Student Financial Support. To find out more please click here to see our Student hardship page
If you have a query concerning the status of a payment made to the University, please contact our Receipts Office by e-mailing firstname.lastname@example.org, or by calling +44 (0)118 378 6130. Please note that this number is only available 10.00am to 4.00pm, Monday to Friday.
Details of how you can pay your fees can be found here.
Frequently Asked Questions
For further information about when your fees are due, how to pay, who to contact if you have a question about the charges on your account and other related topics, please see our FAQ'S