Lost Campus Cards and reporting problems

Replacement Campus Cards

Blocking Lost/Stolen Cards

  • Block Usage: Door access, printing, photocopying, and tills via Campus Card portal.
  • Hall Access: Inform hall reception. For access outside normal hours, contact security at +44 (0)118 378 7799.
  • Report Theft: Notify Security and complete a Crime Report Form to get a Crime Report Number.

 

Ordering Replacement Cards

Students

  • In Person: Helpdesk (Whiteknights Campus Library)

Staff and Associate Members

  • In Person: Helpdesk (Whiteknights Campus Library)

Payment

  • Lost Cards: £10 fee, payable by Credit/Debit Card.
  • Stolen Cards: No charge if reported to Police and Crime Report Number provided. Email campuscard@reading.ac.uk with the crime reference number.
  • Damaged Cards: No charge if your current card is damaged contact campuscard@reading.ac.uk for assistance. 

 

PIN Retrieval

Issues with Campus Card

 

Visit the Campus Card Portal today!

The Campus Card portal

  • Retrieve your PIN
  • Top-up your Campus Card account
  • Pay Library/laptop lockers fines
  • Block your card if lost
Things to do now

To Find your PIN, check your account or top-up:

Contact us

Campus Card Systems