Before you register:
We have a wide range of support available for current students studying at the University of Reading, it is important to consider what is available and what is best for your needs. The below links have been provided with you in mind. If these support systems haven’t met your needs it might be time to register with us. We can help guide you to the right support for your needs.
- If you are new to the university have you connected with a Peer Supporter?
- Life Tools Blog / Life Tools – self-reliance talks exploring a range of mechanisms and techniques you can use right away to help reduce study related stressors.
- Every Mind Matters – NHS guided review and support for in the moment needs.
- NHS workbooks designed for self-help needs on a variety of topic areas from Abuse and Anxiety to Bereavement and Sleeping problems.
- Are you experiencing negative behaviours from others towards you? If so, the #NeverOK campaign is the right place to start seeking support and guidance.
- We also run an anxiety group. To participate please register with the Counselling and Wellbeing service and specify you are interested in the anxiety group on the registration form.
How to register:
- You will need your University email address and password to register online.
- Read the Counselling and Wellbeing Confidentiality Statement within our FAQs under ‘Ethical guidelines’, and accept the terms of use to proceed.
- Fill out the details required for the online form. This includes personal information such as your name, DOB, student number and contact details, as well as information on how you are feeling.
- As part of your assessment, we will complete the Strategies for Success document and a thorough assessment of your needs. Based on this assessment you will have a recommended outcome to help support you.
Once you have registered online, a member of the Counselling & Wellbeing Administration Team will contact you via your University of Reading email address with a link to book your Microsoft Teams initial assessment. This will usually be within 5 working days of completing online registration. If you have any issues, please email counselling@reading.ac.uk.
You can book up to two weeks in advance and more appointments may become available that suit your availability, so please continue to check the booking webpage if you cannot find anything.
Make sure you check your university email address regularly for communications from the team regarding your appointments. If you do not respond, we will assume you no longer wish to have support and will remove you from our waiting list. Please note, we have been made aware that some emails from our operating system may go into your junk folder. Please make sure you check your junk folder and/or add our email address to your contacts: counselling_crm@reading.ac.uk.
Between September and December last year 118 hours of appointments were lost due to students not attending confirmed sessions. If you can’t attend, please let us know as soon as possible so your appointment can be offered to someone else.
In an emergency:
Please note that the University’s Counselling service is not an emergency service and only operates Monday – Friday, 09:00 – 17:00.
If you require emergency or urgent help, please visit our Emergency and urgent help webpages.
Important information about Counselling & Wellbeing end of year processes:
The Counselling & Wellbeing service waiting list closes at the end of each academic year on 31 August.
All students who wish to access the service are asked to re-register on or after 1 September to seek support for the next academic year when our new waiting list begins.
We will continue to offer single session therapy throughout August if you require support. If you require ongoing emotional support please speak with your GP or Talking Therapies.