Register to Access the Counselling Service
Please note that the University’s Counselling and Wellbeing Service is not an emergency service. If you feel at immediate risk of harm to yourself or others, please use the relevant urgent and emergency contacts. For medical emergencies call 999 or attend A&E.
- To make a Counselling appointment, please first complete registration
- Once you are registered, we will review your information and one of the team will contact you within two working days.
- We will contact you via your university email or by phone. You can always email us at counselling@reading.ac.uk.
- Please read the Counselling Service Agreement including information about confidentiality and missed or cancelled appointments.
To access support for you wellbeing in the moment - The Wisdom Wellbeing app connects you to free confidential support via live chat or video call day or night.
Download the app
You can download the Wisdom app for free on the Apple or Google Play stores.
To login to the app:
Wellbeing Wisdom app unique code: MHA268185
Username for online portal: reading
Password for online portal: university
Alternatively you can call free on 0800 023 2466 quoting the UoR code: MHA268185
Further Information
- Read answers to frequently asked questions in our Counselling Appointment FAQs
- Mental Health and Wellbeing Support for all students
- Data Protection at the University of Reading