For information/updates from the University surrounding Covid-19/student life at the moment, please check our dedicated pages on Essentials.
Please note for ECFs: The Counselling and Wellbeing service do not provide evidence for ECF's, if you are seeking evidence you should contact your GP or specialist mental health support worker.
Before you register:
We have a wide range of support available for current students studying at the University of Reading. It is important to consider what is available and what is best for your needs. The below links have been provided with you in mind. If these support systems haven’t met your needs it might be time to register with us. we can help guide you to the right support for your needs.
- If you are new to the university have you connected with a Peer Supporter?
- Life Tools Blog / Life Tools – self-reliance talks exploring a range of mechanisms and techniques you can use right away to help reduce study related stressors.
- Every Mind Matters – NHS guided review and support for in the moment needs.
- NHS workbooks designed for self-help needs on a variety of topic areas from Abuse and Anxiety to Bereavement and Sleeping problems.
- Are you experiencing negative behaviours from others towards you? If so, the #NeverOK campaign is the right place to start seeking support and guidance.
- We also run an anxiety group. To participate please register with the Counselling and Wellbeing service and specify you are interested in the anxiety group on the registration form.
How to register:
- You will need your University email address and password to register online.
- Fill out the details required for the online form. This includes personal information such as your name, DOB, student number and contact details, as well as information on how you are feeling.
- As part of your assessment, we will complete the Strategies for Success document and a thorough assessment of your needs. Based on this assessment you will have a recommended outcome to help support you.
Once you have registered online, a member of the Counselling & Wellbeing team will contact you via your University of Reading email address or phone to arrange a preliminary appointment to determine your needs. This will usually be within 5 working days of completing online registration. Please note that we have recently switched to a new operating system so you might experience a slight delay in us contacting you.Please bear with us, we will be in contact as soon as we can.
Make sure you check your university email address regularly for communications from the team regarding your appointments. If you do not respond, we will assume you no longer wish to have support and will remove you from our waiting list.
In an emergency:
Please note that the University’s Counselling service is not an emergency service and only operates Monday – Friday, 09:00 – 17:00.
If you require emergency or urgent help, please contact one of the following:
- Your GP or the University Medical Practice
- Emergency Services: 999 (in an emergency) Police, Ambulance, & Fire
- NHS Mental Health Crisis Team Berkshire: 0800 129 9999 (available 24/7)
- Samaritans: 116 123 (available 24/7)
- Papyrus (suicide prevention charity): 0800 068 4141
Important information about Counselling & Wellbeing end of year processes:
The Counselling & Wellbeing service waiting list closes at the end of each academic year on August 31st.
All students who wish to access the service are asked to re-register on or after September 1st to seek support for the next academic year when our new waiting list begins.
We will continue to offer single session therapy throughout August if you require support. If you require ongoing emotional support please speak with your GP or Talking Therapies.