For most enquiries, your first point of contact is your Support Centre. Find the locations of the centres and your Student Support Coordinator.
| Query | Who to contact |
| Accommodation: including cancelling your contract, changing your room, or reporting a problem |
accommodationonline@reading.ac.uk 0118 378 7777 |
| Campus cards: payment issues | |
| Campus cards: replacement cards | helpdesk@reading.ac.uk |
| Careers guidance | |
| Campus jobs | |
| Counselling and wellbeing | |
| Disability | |
| Examinations: including appeals | examinations@reading.ac.uk |
| Finance, Bursaries, hardship funds, scholarships, Student Finance England, Tuition fees, US Direct loans |
Ask your Support Centre via the help desk on RISIS |
| Financial - course payments and refunds |
studentpayments@reading.ac.uk |
| Graduation |
|
| International advice |
Make appointmentsvia the help desk on RISIS |
| IT support: Queries about IT based systems including Blackboard and the Me@Reading student portal |
Go to the IT helpdesk |
| Library: Finding items, new joiners, visiting the Library, and general queries |
library@reading.ac.uk |
| Placements | |
| RED Award |
|
| Religion and spiritual care |
Religious and spiritual support website |
| RUSU |
enquiries@rusu.co.uk |
| Societies | student.activities@reading.ac.uk |
| Sports | student.activities@reading.ac.uk |
| SportsPark | sport@reading.ac.uk |
| Study Abroad | |
| Your studies: General queries, extenuating circumstances, modules, withdrawals/suspensions, timetabling, absence, assessment, transcripts, results, course transfers |
Ask your Support Centre via the help desk on RISIS |
| Volunteering |
volunteer@reading.ac.uk |
| Security |
University Security Services emergency0118 378 6300 Health and Safety0118 378 8888 |