Updated May 2026

Mission Statement

The Learning Resource Centre (LRC) supports the University’s teaching, learning, study, and research activities through the development, management, and promotion of high-quality information resources, learning spaces, and academic support services.

The LRC is committed to providing accessible, inclusive, and innovative learning environments whilst contributing to the wider academic community through collaboration, knowledge sharing, and professional partnerships.

Aims and Objectives

Planning and Developing Learning Spaces

To provide safe, welcoming, and effective learning environments that support individual study, collaborative learning, teaching, and research activities.

The LRC aims to continually review and enhance its physical and digital learning spaces to ensure they remain responsive to evolving academic and student needs.

Effective Use of Technology

To make effective and innovative use of library and information technologies in order to improve access to resources, streamline services, and enhance the overall user experience.

This includes the continued development of:

• Self-service facilities
• Digital collections and online resources
• Discovery and search systems
• Remote access services
• Technology-enabled learning support

The LRC seeks to provide an appropriate balance between physical collections and digital access in support of academic activities.

Collaboration and Professional Partnerships

To work collaboratively with internal and external partners in support of academic excellence, research, scholarship, and knowledge exchange.

This includes collaboration with:

• University departments and schools
• Academic and professional services teams
• External organisations and professional networks
• The University of Reading Library and associated partners

The LRC supports the sharing of expertise, resources, and professional good practice wherever appropriate.

Effective Management and Governance

To maintain effective administrative systems, policies, procedures, and operational practices that support the efficient management of:

• Staff and professional development
• Financial and physical resources
• Facilities and equipment
• Projects and service delivery

The LRC aims to ensure that its operations align with wider University strategies, policies, and governance frameworks.

User-Focused Services and Collections

To develop and maintain high-quality collections, services, and facilities that meet the teaching, learning, and research needs of the University community.

The LRC is committed to:

• Providing responsive and accessible services
• Supporting information and digital literacy development
• Promoting effective use of resources and services
• Engaging with users through consultation, feedback, and service evaluation
• Supporting academic success and independent learning

Staff Training and Professional Development

To support continuous professional development for LRC staff through structured training, learning opportunities, and skills development.

Particular emphasis is placed on:

• Customer service excellence
• Team collaboration and communication
• Digital and information skills
• Leadership and management development
• Professional knowledge and best practice within higher education libraries

The LRC recognises that skilled, knowledgeable, and adaptable staff are essential to delivering high-quality services and supporting the University community effectively.