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One-to-one advice – University of Reading

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One-to-one advice

individual advice sessions

Study AdvisersIf you have questions about developing your study practices, the first place to look is in our study guides & video tutorials. However, if you don't find the answers you need here, or you feel the guidance would make more sense in the context of your own work, then you may find it helpful to have an individual academically-focused session with one of our friendly professional advisers.

These 30 minute sessions are 'tailor-made' to your individual needs and completely confidential - we will not pass on any information or share anything said with your tutors or other support services unless you give us permission to do so.

Our individual advice sessions are informal one-off meetings that are tailored to your needs. We aim to help you develop your own study skills to study more effectively and achieve academic success. So we will not correct work for you, but will help you understand what you need to know to correct it yourself in the future. Everyone works differently, so we may make a number of suggestions - it will be up to you to try them out and see what works best for you.

Booking an advice session

Sessions may be booked in advance:

  • Telephone: (0118) 378 4242 (please include a contact phone number in any messages you leave)
  • Email:

The service is open Monday to Friday, 09:00-17.00.  If you cannot come to the Whiteknights campus at these times (for example, if you are on placement or study year abroad) get in touch with us directly. We may be able to give you some advice via email, phone or Skype, or arrange to meet on another campus.

Attending a session

Please book in at the Study Advice office in the URS Building, Room G18 on the Ground Floor (unless you've been told otherwise). If you are coming to discuss a specific assignment, whether current or marked, it will be helpful if you can bring a paper copy with you. Sessions last approximately 30 mins. Do let us know as soon as possible (by phone or email) if you cannot attend a booked session as we may be able to offer the time to another student.

Things we don't do

  • We cannot give subject-specific advice. For this, it is best to consult your course tutors.
  • We do not proof-read work, or arrange regular weekly sessions.
  • If you need advice on studying in English as a foreign language, you will find more appropriate support from the International Study and Language Institute.

Quick queries

If you have a quick query that can be answered in a non-confidential setting, you can drop in to our Information Desk in the URS Building (Room G18 on the Ground Floor), Monday to Friday 12:00-16:00 in term time, and 13:00-15:00 in vacation. This might be:

  • to check how to reference a particular kind of text
  • to ask about formatting or layout
  • to make sure you've understood an assignment brief or question
  • to get some quick tips on an aspect of study, like revision
  • or any other study-related query that can be answered quickly

Alternatively you can email us with your query and we will respond as soon as possible. Please note that we cannot guarantee to respond the same day, especially during vacations.

Our departmental ASK Advisors

Sometimes you have a quick query that might best be answered by someone within your department - but you don't want to bother your tutor with it. You might want to know how to format a reference for a particular resource used only in your discipline - or what a particular term used in your subject means. In term-time, you may be able to consult an ASK Advisor.  

ASK stands for Academic Skills and Know-how. ASK Advisors are postgraduate research students in your department who are trained and mentored by the Study Advice team. Like Study Advisers, they can't proof read your work, or give you specific answers to your assignments. But they do have local experience of how things work in your department, and are uniquely placed to give you advice based on their knowledge and experience. And if your query is beyond their scope, they'll suggest the best person for you to contact, whether that's your tutor, a Study Adviser, or a librarian. 

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