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IT

Guidance and support for using IT at the University.

Introduction to IT

 

Digital Technology Services (DTS) provides help and advice with using computer software and hardware. Details and more information can be found in our student DTS guide.

Quick links:

  • Connect to University Wi-Fi
  • Get Microsoft Office Software 
  • Access your university email
  • Change and reset your password

If you do not find answers to your questions, or need more detailed advice and support, contact the IT Service Desk.

 

Network connections

A broadband network connection is available in most hall study bedrooms providing access to the campus network and internet. More details can be found on Glide Student. 

IT Service Desk

Email: dts@reading.ac.uk

Telephone: 0118 378 6262

Where: IT Service Desk is located on the first floor of the Library

Online: IT support is also available via the IT Self Service Portal

IT Service Desk Opening Hours

  • Term time: Monday-Friday 09:00-17:00, Saturday-Sunday 11:00-17:00
  • Vacation time: Monday-Friday: 09:00-17:00
  • Telephone support: Monday-Friday, 08:00-18:00

 

Find a PC on Campus

Check for locations of all PCs managed by DTS.

 

Back to Study homepage

IT Service Desk

Email: it@reading.ac.uk

Telephone: 0118 378 6262

Where: IT Service Desk is located on the first floor of the Library

Online: IT support is also available via the IT Self Service Portal

Service Desk Opening Hours

  • Term time: Monday-Friday 09:00-17:00, Saturday-Sunday 11:00-17:00
  • Vacation time: Monday-Friday: 09:00-17:00
  • Telephone support: Monday-Friday, 08:00-18:00

Find a PC on campus

Check for availability and locations of all PCs managed by IT.

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