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9 out of 10 students would recommend University of Reading to others – University of Reading

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9 out of 10 students would recommend University of Reading to others

Release Date 10 August 2016

Students on campus

Reading students have overwhelmingly said that they would recommend coming to the University to others, according to the 2016 National Student Survey published on today (Wednesday 10th August), with a 91% score.

Overall satisfaction among respondents was 87%, which is above the sector average of 86% for the fifth consecutive year. Results for individual questions on teaching, organisation and management, and personal development all met or exceeded national averages for 2016.

A University of Reading spokesperson said:

"Today’s students rightly have greater expectations and demand more from university than ever before and the latest scores from the 2016 NSS survey coming from the second cohort paying £9,000. It’s therefore all the more encouraging that 91% of our students would recommend the University of Reading to others.  

"These are solid results. There have been year-on-year fluctuations across the sector so maintaining a consistently high overall satisfaction beating the national average each year over the five is important. We also have continued to exceed national averages in teaching, organisation and management, and personal development in the same time.

“The NSS is a valuable barometer for areas that the University needs to improve and we are not complacent – there is more to do.

“Following feedback from previous years, we have shown significant progress raising the standards for marking and feedback year on year, rising two percentage points in 2016. We are investing more than £200 million in a major capital investment programme to redevelop campus facilities for future students.”

“We are pleased to see an above average response rate of 74% from our students, and we take very seriously the voices of our students to help better shape an excellent university experience at Reading.”

Key findings:


  • 91% of students would recommend the University to others.
  • 87% overall satisfaction for the University – above the sector at 85%.
  • 83% satisfaction with the students' union - above the sector at 69%.
  • The University is above the sector average for overall satisfaction for teaching (88% compared to 87%). 91% of students say staff are good at explaining their subject and 89% that they are enthusiastic about what they are teachingting; and 88% that the course is intellectually stimulating.
  • Overall satisfaction for feedback and assessment has risen a further one percentage point year-on-year - to 71%. It has risen five percentage points since 2012. Marking criteria has risen for the fifth consecutive year to 76%; 77% of students said assessment and marking arrangements are fair; and promptness of feedback has risen by 12% since 2011 to 70%.
The NSS is an important measure of student satisfaction. It is carried out annually by Ipsos MORI; contributes to other independent league tables; and has built a broader picture of the quality of higher education since it started in 2005. The statistics are publically available at Unistats.







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