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Change Management

What is Change Management?

The landscape of Higher Education is evolving constantly and at Reading, change is inevitable in order to remain relevant and sustainable and to seize opportunities. 

Whilst change is part of normal practise, it's important that it is properly planned and managed to ensure that people are supported throughout their change journey, from the current state to the future state.

Change management is a defined approach for successfully managing the people side of change.

 The Change Management Process 

If you’re thinking about implementing change at the University in, for example, ways of working, processes, structures or systems, you should refer to the University's change management process first, before developing your idea. The change management process applies to those change initiatives that have a wider impact on the University and its people, to help ensure that they are carefully planned and managed from the start.

The change process enables you to develop your initiative with input from those that support and manage change regularly and places an emphasis on both process and people aspects of change.

Everything you need to know about the change management process, and templates can be found here.

Change Management Approach

There is a technical side and people side to change. The technical involves designing, developing and delivering the solution to bring about the change. The people side is about helping people to embrace, adopt and embed the change. Both aspects of change need to be properly planned and managed in order achieve the aims and objectives and realise the benefits.

The Change and Continuous Improvement team are currently developing ways to support people through their change journey and will update these pages in due course, with useful information and guidance. 

Change and Continuous Improvement Team

Role Contact

Usha Kowlessur

Change and Continuous Improvement Manager

Ext. 4135


Jessica del Rio

Change and Continuous Improvement Officer




Change Improvement Group meeting schedule

The Change Improvement Group, on behalf of the Planning and Change Board, are responsible for ensuring that change is properly managed at the University. The Change Improvement Group membership and Terms of Reference can be found on the Governance webpages.

The Change Improvement Group meeting schedule for this academic year (22/23) is provided below:

Papers submission deadline Meeting date and time
14/09/2022 21/09/2022 10:00
09/11/2022 16/11/2022 10:00
17/01/2023 24/01/2023 10:00
10/03/2023 17/03/2023 14:00
09/05/2023 16/05/2023 10:00
10/07/2023 17/07/2023 10:00
14/09/2023 21/09/2023 10:00