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Change Management

What is Change Management?

The landscape of Higher Education is evolving constantly and at Reading, change is inevitable in order to remain relevant and sustainable and to seize opportunities. 

Whilst change is part of normal practice, it's important that it is properly planned and managed to ensure that people are supported throughout their change journey, from the current state to the future state.

Change management is a defined approach for successfully managing the people side of change.

 The Change Management Process 

If you’re thinking about implementing change at the University in, for example, ways of working, processes, structures or systems, you should refer to the University's change management process first, before developing your idea. The change management process applies to those change initiatives that have a wider impact on the University and its people, to help ensure that they are carefully planned and managed from the start.

The change process enables you to develop your initiative with input from those that support and manage change regularly and places an emphasis on both process and people aspects of change.

Everything you need to know about the change management process, and templates can be found here.

The Change Management Toolkit 

The Change and Continuous Improvement team have created a Change Management Toolkit to help support colleagues responsible for making change happen at the University. A wealth of change management resources have been curated into this toolkit to help plan and manage the people aspects of change successfully.

Change and Continuous Improvement Team

Role Contact

Usha Kowlessur

Change and Continuous Improvement Manager

Ext. 4135


Yara El Gowhary 

Change and Continuous Improvement Officer




Change Improvement Group meeting schedule

The Change Improvement Group, on behalf of the Planning and Change Board, are responsible for ensuring that change is properly managed at the University. The Change Improvement Group membership and Terms of Reference can be found on the Governance webpages.

The Change Improvement Group meeting schedule for this academic year (23/24) is provided below:

Papers submission deadline Meeting date and time
20/09/2023 27/09/2023 10:00
08/11/2023 15/11/2023 10:00
03/01/2024 10/01/2024 14:00
08/03/2024 15/03/2024 14:00
07/05/2024 14/05/2024 10:00
05/07/2024 12/07/2024 10:00