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Report a problem to the Help Desk

How to contact the Help Desk:


This facility should not be used for emergencies.

Click here to report an Estates problem

By phone:

For emergencies outside of office hours, please call the Security Office on 7799 (internal) or 0118 378 7799 (external).

Call extension 7000 (internal) or 0118 378 7000 (external).

The Help desk is open between 8:00am and 4.30pm - an answer phone service operates outside these hours.

By email

You can also email the Help Desk at This link should not be used for emergencies.