Replacement certificates | University of Reading

As a result of the Covid-19 pandemic, the Graduation Team are currently working in the office on a part-time basis. Pre-Covid we aimed to issue replacement certificates within 15 working days, however for the foreseeable future this target will not apply. We will still aim to process requests as soon as possible. Postal services whilst still running may be experiencing unexpected delays.

If you have lost your degree certificate or the original is damaged, we can issue a replacement for a cost of £40.

Replacement degree certificates for:

University of Reading
Henley Business School
Henley Management College (MBAs and DBAs only, from 1997 - 2008)

Please follow the below steps to submit your replacement certificate request:

Print and complete the replacement degree certificate form and either post it to the Graduation Office at the address in the form, or scan and email it to us at graduation@reading.ac.uk. Please note, it must be signed.
Make the payment for the replacement certificate via the online payment system.

We must receive both your signed request form and payment before we can process your request.

FAQs for Replacement Certificates:

How long will the process take?

Please note that replacement certificates will usually be issued within 15 working days of receiving both your request form and payment but it can take longer during busy periods of the year.

Any requests received in the two weeks leading up to any of our Graduation Ceremonies (July, September. December) will not be processed until after graduation and may take 15 working days from this time.

How will my name appear?

Replacement certificates are issued in what was your official name at the time of study. This should be either the name on the student record or the degree conferment/order of proceedings. Once you have graduated, the University does not allow retrospective name changes on records or documentation except in two situations: administrative error or change in gender identity. You can view the Student Name Change Policy for more information.

What will the replacement certificate look like?

Postage

Standard postage is included within the £40 replacement certificate fee.

UK addresses – certificates are posted via Royal Mail 48 hour service.
International addresses – certificates are posted via Royal Mail International recorded delivery.

If you would like your certificate posted via courier service, this can be selected as an additional option on the online payment system.

Henley Management College Awards and Degrees before 1997

I did not receive my certificate after graduation

Transcripts certified copies and other requests