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Skype for Business – University of Reading

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Skype for Business

Skype for Business now available for staff

Skype for Business (part of Microsoft's suite of collaboration tools) is now available to all University staff. Skype for Business allows staff to easily communicate with colleagues within the University and with external contacts using Instant Messaging (IM), video conferencing and screen or application sharing.

What version do you need? 

Depending on what version of Office you already have installed you will need a different version of Skype for Business. Check the table below to find the version you need.                                  

 If you have  You will need
 Office 2016  Microsoft Office Pro 32-Bit
 Office 2013  Microsoft Skype for Business Lync 2013
 Office 2010  Microsoft Skype for Business Basic
 Any other Office version  Call the Service Desk  (you will need to upgrade)
 Mac OSX  Download here

How do I get it?

Before continuing check if you already have Skype for Business installed. To do this select the Start menu and type 'Skype'.  If you do not have it installed then continue with the instructions below.

To install the Skype for Business client:

  1. Open the start menu, type 'Software Center' and open the application.
  2. In the top right corner of the window you will see a link for 'Find additional applications from the Application Catalog. Click this link which will open a web browser window.
  3. In this window you will see multiple versions of Skype for Business available for download. Please select the appropriate one for you using the table above.
  4. Select 'Install'.

Useful Links/guides

Microsoft have provided some easy to follow introduction videos and guides:

Hardware

You can use a headset and webcam to take advantage of the full features of Skype for Business. You can use your own hardware or buy new equipment from a University approved provider here.

Etiquette

As with email, be aware of your responsibility to communicate in a way that fits with the University's values and behaviour. Please also note that the contents of messages can be copied and stored by anyone involved in the conversation and that video-conference sessions can be recorded and that these would then be subject to the Data Protection Act and Subject Access Requests.

Support

Microsoft has a comprehensive support section on their website which will answer most questions and queries.  If not, please use the IT Self Service Portal or call 0118 378 6262.

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