Internal, open access

Remote Access: WebVPN

All staff can use this service to obtain access to their N: drive via a convenient web-based portal. Depending on the access rights configured for your account, you may also be granted access to other network shares, services, or remote access methods. 

Users who have registered for VPN access will be able to use either Junos Pulse or NetworkConnect to provide an enhanced version of the previous VPN service which offers increased performance and security.

Logging in to WebVPN

Before accessing the WebVPN portal, please ensure you have applied all available security patches to your computer and web browser.  For Microsoft Windows users, the Root Certificate Update is of particular importance and should be installed before connecting to the service.

If you are an Internet Explorer user, it is recommended that you add https://webvpn.reading.ac.uk/ to your trusted sites list to ensure the functionality of the service is not restricted.  To achieve this:

  1. Open Internet Explorer
  2. In the Tools menu, select Internet Options
  3. Choose the Security tab
  4. Select Trusted Sites, then press Sites
  5. Enter https://webvpn.reading.ac.uk/ in the box marked 'Add this website to the zone' and press Add
  6. Press Close
  7. Press OK

The WebVPN portal can be accessed through any web browser, by visiting https://webvpn.reading.ac.uk/ and logging in with your University username and password. 

After logging in, you may be prompted to install some software, which will be signed by Juniper Networks, Inc.  It is recommended you install this software as some functions of the service will not be available if it is not installed.

Details on how to set Mac OSx can be found here: Configuring WebVPN: Mac OS

Details on how to set up Ubuntu Linux can be found here: 

Configuring WebVPN: Ubuntu Linux

Connecting via Network Connect or Junos Pulse

When you use either of these clients, you will be able to create a secure, encrypted VPN tunnel to the University and appear to the network and Internet as if you are on the campus network.

To connect the VPN connection, log in to the WebVPN portal, then press the Network Connect or Junos Pulse Start button, depending on client Operating System. 

When connecting the VPN for the first time, or after a system software upgrade, you will be prompted to install or update some software.  If your system is not completely up to date with security patches, you may be asked to trust the software, which will be signed by Juniper Networks, Inc.

Network Connect and/or Junos Pulse is supported on Microsoft Windows (both 32- and 64-bit), Apple Mac OS X, and 32-bit Linux systems. 

Note that on 64-bit Microsoft Windows systems which are not using Internet Explorer as the web browser, you must have a 64-bit version of the Java runtime installed.

Some users have reported successful connections from 64-bit Linux systems; however these are not supported by the equipment manufacturer, and as such, IT Services is not able to offer support for this platform at this time.

Disconnecting from Network Connect

There are many ways to disconnect from the Network Connect VPN connection, however the methods listed here are recommended because they will leave you signed in to the WebVPN service, so you can still access your N: drive via the web browser.

For Microsoft Windows users:

  • Right-click on the Network Connect icon in the system tray
  • Select Exit

For Mac OS X users:

  • Open the Network Connect window from the dock
  • Go to the Network Connect menu
  • Choose Quit Network Connect.

Disconnecting from Junos Pulse

There are many ways to disconnect from the Junos Pulse VPN connection, however the methods listed here are recommended because they will leave you signed in to the WebVPN service, so you can still access your N: drive via the web browser.

For Microsoft Windows users:

  • Right-click on the Junos Pulse icon in the system tray
  • Select 'webvpn.reading.ac.uk'
  • Select Exit

For Mac OS X users:

  • Click on Junos Pulse icon in the notification bar
  • Choose webvpn.reading.ac.uk
  • Select Disconnect

Connecting to your N: drive and other network drives

Windows:

Once you have opened the VPN connection on your computer, you will be able to connect to your N: drive by doing the following:

  1. Right-click on the My Computer icon which will be found on the desktop or the [Start] menu
  2. Click on [Map Network Drive]
  3. In the Drive: box select N: on the drop-down menu
  4. In the Folder: box type:
    \\ndrive.reading.ac.uk\your_University_username
  5. Click on Connect using a [Different user name]
  6. In the User name: box type:
    rdg-home\your_University_username
  7. In the Password: box type:
    your_University_password
  8. Click [OK]
  9. Click [Finish]

To check that your N: drive is now available, double-click on the [My Computer] icon. You should see an icon representing your network drive N:

When editing files, we recommend that you copy them to the hard disk on your computer (e.g. the C: drive) and copy them back once you have finished updating the document.

MacOS 10.2 & 10.3

Once you have opened the VPN connection on your Mac:

  1. Switch to the Finder and from the Go menu select Connect to Server...
  2. Enter smb://ndrive.reading.ac.uk/your_university_username and click on Connect
  3. You will get the standard SMB/CIFS authentication dialog, enter the following:
    in the Workgroup/Domain box, enter rdg-home
    in the Username box, enter your_University_username
    in the Password box, enter your_University_password
  4. Click on [OK]

Your N: drive will be mounted on the Finder in the same way as when on campus.

When editing files, we recommend that you copy them to the hard disk on your computer (e.g. the C: drive) and copy them back once you have finished updating the document.

 

Working From Home Guidelines

Please see the guidance notes on the IMPS Website

Remote Working

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Last Edited: 19 April 2016 | First Published: 21 July 2009

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