Internal, open access

Password reset form

Use this form to reset your password if:

You are a Student and cannot reset your password online by going



You are a current member of staff and you have forgotten your password


If you have a new account and need to request temporary access to transfer files from your old account to your new account.


Please contact IT Service Desk if you are unsure on how to complete any part of this form, in order to avoid delay in ordering.

If you simply want to change your password, you can do this yourself go to


You will need your staff/student identification and another form of ID to collect your new password.

For staff, we will verify this with your Head of School/Department.

Password reset form
* Indicates required information

Students - your new password will be emailed to your alternative email address held in RISIS. If we don't have this, it will be sent to your home address.

Staff Collection Details - you can choose to:

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