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Mobile Device Management User Guides – University of Reading

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Mobile Device Management User Guides

1. Purpose

The University's mobile device policy requires all University owned mobile devices to be enrolled on the University's mobile device management solution (Microsoft Intune). The purpose of this document is to provide mobile device users with a guide to enable them to enrol their mobile devices for mobile device management.

In order to ensure the secure management of University data on mobile devices, Microsoft Intune deploys the following policies to the mobile devices when users enrol:

  • Require a PIN to login to the device
  • Encryption of the storage held in the device
  • Remote wipe in the event of the device being lost or stolen

2. Scope

The scope of this document is to provide a user guide on how end users enrol and use basic functionality.

3. Audience

The target audience of this document are all members of University of Reading who use a University owned device.

4. Support Route

If you encounter any issue or problem while using this document please contact the IT Service Desk on 0118 378 6262 or email Please note that the Service Desk hours of operation are between 08:00 and 18:00 Monday to Friday (UK time).

5. Disclaimer

Please note that the University of Reading have the right to remotely wipe any device connected to the University of Reading systems. Personal / student data should be not stored on these devices.

All devices will be encrypted and a mandatory PIN will be set on all devices

Every effort has been made to ensure the accuracy of this document however processes may differ depending on the operating system version.

If the device PIN is entered incorrectly 10 times the device will automatically wipe.

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