PMMDS1-Delivering Clinical Pharmacy Services

Module Provider: Pharmacy
Number of credits: 20 [10 ECTS credits]
Terms in which taught: Autumn term module
Pre-requisites: PMMPS1 Professional skills for healthcare practice
Non-modular pre-requisites:
Modules excluded:
Current from: 2019/0

Module Convenor: Miss Kate Fletcher


Type of module:

Summary module description:

This module aims to provide an overview of the delivery of healthcare services in the UK, focussing on clinical pharmacy service provision.  Students will undertake 50% of the module as experiential learning to embed communication, consultation and medicines optimisation knowledge, skills and behaviours.  Students will be supported to reflect on their experiences by developing a professional portfolio of experiential learning which will be used throughout the MSc programme.  This module will be studied at the University of Reading and within local clinical pharmacy healthcare providers.


This module aims to build on PMMPS1 to provide an overview of the delivery of healthcare services in the UK, focussing on clinical pharmacy service provision.  Students will undertake 50% of the module as experiential learning to embed communication, consultation and medicines optimisation knowledge, skills and behaviours.

Assessable learning outcomes:


  1. Discuss the different clinical pharmacy services in the UK

  2. Describe the role of the pharmacy team in supporting service delivery

  3. Describe the processes to ensure safe and effective sterile and non-sterile production

  4. Describe how medicines information services provide safe and effective advice to patients and healthcare professionals

  5. Discuss the role of teaching, assessment, supervision, mentoring and coaching in workforce development


  1. Critically appraise how services are delivered in UK healthcare contrasting them to the international context

  2. Demonstrate medicines information enquiry taking, literature searching and answer preparation skills

  3. Demonstrate ability to suggest counselling and medicine information recommendations to improve medicines optimisation

  4. Demonstrate safe and effective communication skills with patients and other healthcare professionals

  5. Demonstrate oral presentation skills to peers


  1. Demonstrate a willingness to communicate effectively with patients and other healthcare professionals in a non-discriminatory manner

  2. Demonstrate a proactive attitude to learning opportunities and working as part of a team

  3. Demonstrate a reflective approach to case presentations, collaboratively supporting peers and receiving constructive criticism openly

  4. Recognise own limitations and escalate concerns regarding a patient’s care to the appropriate named individual in a timely manner

Additional outcomes:

Outline content:

This module will focus on understanding how healthcare is delivered in the UK, in particular the delivery of clinical pharmacy services.  Topics will include dispensary services, near patient dispensing, aseptics, non-sterile manufacturing, clinical services, medicines information, education and training, procurement and quality assurance

Global context:

This module will highlight the differences in international healthcare practice, supporting students to consider the International Pharmaceutical Federation’s Global Competency Framework in their local context.

Brief description of teaching and learning methods:

This module will use a range of teaching and learning methods including face to face lectures, workshops and tutorials.  In addition, there will be simulated learning to support communication skills development.  The remaining 50% of the time will be experiential learning, embedded in local healthcare providers, observing healthcare practice, researching pharmaceutical care plans and then reflecting on these patient cases with tutors, peers and/or other clinicians.

Contact hours:
  Autumn Spring Summer
Lectures 20
Work-based learning 100
Guided independent study:      
    Wider reading (independent) 20
    Wider reading (directed) 20
    Group study tasks 10
    Essay preparation 10
    Reflection 20
Total hours by term 200 0 0
Total hours for module 200

Summative Assessment Methods:
Method Percentage
Written assignment including essay 50
Portfolio 50

Summative assessment- Examinations:

Summative assessment- Coursework and in-class tests:

  1. Written reflective essay

  2. Experiential learning portfolio

Formative assessment methods:

  1. Presentation of pharmaceutical care plans prior to inclusion in experiential learning portfolio

  2. Workplace-based assessments during experiential learning

  3. Optional formative feedback on written reflective essay

Penalties for late submission:
Penalties for late submission on this module are in accordance with the University policy. Please refer to page 5 of the Postgraduate Guide to Assessment for further information:

Assessment requirements for a pass:

  1. The reflective essay must be passed at 50% with all essential criteria met

  2. The experiential learning portfolio must be passed at 50% and contain all mandatory content

Reassessment arrangements:

Reassessment will be arranged promptly to not delay the next module’s experiential learning component.  Individualised timings may be required depending on the specific requirements for reassessment.

Additional Costs (specified where applicable):

Last updated: 3 October 2019


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