Skip to main content

University of Reading Cookie Policy

We use cookies on reading.ac.uk to improve your experience. Find out more about our cookie policy. By continuing to use our site you accept these terms, and are happy for us to use cookies to improve your browsing experience.

Continue using the University of Reading website

University of Reading
Mobile search categories
Need Help?
Student Services Reception

Student Services

Support services in the Carrington Building

 

 

 

 

 

Carrington Services

    Careers & Employment

    Learn more about yourself, discover your options and find the career that's right for you.

    Are you unsure where to start, needing help with applications, looking for work experience or wanting to develop your skills?

    Careers offer 121 advice appointment whatever stage of your career planning you are at.

    Open Monday to Friday 09:00AM - 17:00PM except Wednesdays 11:00am - 17:00pm.

    Email Careers on careers@reading.ac.uk or call via 0118 378 8359. 

    Find out more about Careers and how they can support you (watch YouTube video)

    Essentials | Careers 

    Wellbeing & Welfare

    WELFARE SERVICES

    We know university can be a challenging time, and that you may experience a range of issues when you are here. You are not alone, and you don’t have to get through it by yourself. 

    The Student Welfare team is here to help you with any personal difficulties you may experience during your time at the University. We are professional welfare staff who are able to advise and support you on a wide range of personal and well-being issues that may impact your studies and day-to-day life. 

    email us at studentwelfare@reading.ac.uk

    We offer a drop-in service where you can come along and speak to someone in person.

    This is available in the Carrington building, where you can go to the front desk reception and ask to speak to the Welfare Team. You can drop in between Monday – Friday 13:00 -16:00



    COUNSELLING SERVICES

    The Counselling and Wellbeing service is part of Student Services, based in the Carrington building on Whiteknights campus. We work throughout the year to help students manage a wide range of issues, minimising the impact of any problems on their academic progress.

    The service offers support including one-to-one (either face to face, on the phone or over Teams), groups, workshops, online guidance and onward referrals to other support services, and is open to all registered students (undergraduate or postgraduate) at the University, free of charge.
     
    For general enquiries please call us on 0118 378 4216 or email Counselling@reading.ac.uk 

    Register for an appointment

    Disability Advisory Service

    Disability support: The dedicated disability advisory service within Carrington is on hand to offer support. Other sources of advice come from: your personal tutor, other students, wardens within halls, Junior Common Room (JCR) Welfare Officers, University Security (at any time of day or night), and Student Union Advice Service

    Finance Support

    Financial support and advice: The place to go to find out about fees, and funding advice. The Student Financial Support team are also responsible to administering some of the many Scholarships and Bursaries available at the University, most commonly the Reading Bursary. Please visit the Student Services Reception for more information on the awards you may be entitled to. The team also offers a drop in service three times a week for students who have questions or problems they would like to discuss regarding their financial situation. Please visit the Student Services Reception to find out the drop in times for each term.

    International student advisory service

    To make your time in the UK happy and productive, we want to make sure you have access to support, advice and useful contacts. The International Student Advisory team offers information and advice for all international students, providing professional and confidential support on everything from general to visa advice.

    For Immigration or Home Office Compliance enquiries, please email immigration@reading.ac.uk and for general enquiries please email Int.Adv@reading.ac.uk, or phone +44(0)118 378 8038. Follow us on Twitter and Facebook for further advice and information.

    Essentials | International support

Contact Us

The Student Services Reception Team are based in the Carrington building on the Whiteknights campus.

Students can contact us via telephone 0118 378 5555 or email: studenthelp@reading.ac.uk

Please note that our opening times on reception are as follows:

Term Time: Monday to Thursday 10am into 5pm, Friday 10 am until 4:30 pm. Closed daily from 1pm until 2pm

Outside of Term Time: Monday to Friday 10am until 4pm. Closed daily from 1pm until 2pm

Phone lines are open from 9am.

  • Charitable Status
  • Accessibility
  • Privacy Policy
  • Cookies
  • Terms of use
  • Sitemap

© University of Reading