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IT Help and Support – University of Reading

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IT Help and Support

IT provides help and advice with using computer software and hardware. Click the headings below for more information.

Apply for Services 

Online forms provide a quick way to apply for services.


Open access PC and Unix workstation facilities are available on-campus.  

Software Store

The Software Store  provides information on software that is available to you, both on University machines and on your own devices.

File Storage

The University also provides options for storing files.

Buying Computer Hardware

The University has contracted suppliers for desktop PCs, laptops, Apple computers and peripherals. 


Information on keeping your digital information secure online.

Data access request

If you are making a Data Access Request relating to obtaining access to an individual's email or personal IT account, please contact your HR Partner in the first instance to discuss the request. Should there be legitimate reasons for the request, the relevant HR Partner will liaise directly with IT to clarify the required access levels and to provide authorisation.

Contact us

If you do not find answers to your questions, or need more detailed advice and support, contact IT Help.

Contact IT

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