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Payment of Fees

Students are reminded that University regulations dictate that fees are payable on demand and they should therefore settle any outstanding balance on their account immediately. Please note that the onus is on you to pay the account on time.

 

1 How and where to pay

You can pay by one of the following methods:

 

1.1 Card payment & PayPal

Card payments can be made:
You can use your debit, credit card or PayPal account without the University levying a charge.
 We accept: VISA, VISA Electron, VISA Debit, MasterCard, AMEX, JCB and Maestro UK.
 The University does not accept Diners' International cards.
 
 Please note the following when making card payments. 
  •  Make sure you have sufficient funds in your bank account.
  •  Make sure that your credit card's limit will cover your payment.
  •  Contact your bank (for debit cards) or your card issuer (for credit cards) in advance to let them know that you will be making a payment to the University of Reading. Some card issuers automatically block transactions that don't fit your usual spend pattern or are over a certain amount of money.
  •  If the online payment system declines your transaction, call your bank or card issuer. They should be able to tell you why it was declined and may be able to authorise your card so that you can try again.
 
Any queries, please contact 0118 378 6130 or receipts@reading.ac.uk

 

 

1.2 TransferMate

TransferMate allows you to pay in your local currency, giving you the choice to pay via your home bank account or other payment methods such as credit/debit card without worrying about exchange rates, incurring bank fees, or funds arriving short at the University.
 
For more details about paying with TransferMate please read the following TransferMate user guide or you can watch the following TransferMate Video guide
 
Click here to go direct to the TransferMate payment site
 

 

1.3 Bank transfer with WU Global Pay for Students (UK & International)

Pay fees using University of Reading's Bank Transfer platform powered by our partner Western Union Business Solutions. This service allows you to pay in your local currency and from your home bank account, without worrying about exchange rates, incurring bank fees, or funds arriving short at the University.

 

Please allow 3 working days for your payment to show on your student account.
 
How it works
 
The payment process is simple. Once the payment application form has been completed, Western Union Business Solutions will provide you with an instant quote for payment of your Fees in your local currency. This quotation is valid for 72 hours. Once you agree to the offer, you will then be required to instruct your own bank (this can be done online) to transfer funds in your local currency to Western Union Business Solutions who will then forward a sterling payment on to the University.
You can also use this service to make instant payments using the ChinaPay portal.
 
 Read our 'how to' guide

 

Pay Now
 
If you have any queries please contact education@westernunion.com  

 

1.4 Cheque Payments

Please make all cheques payable to "University of Reading" and ensure that your 8-digit student number is written on the reverse of the cheque. These can be sent by post to:
Receipts Office,
University of Reading,
PO Box 217,
Whiteknights,
Reading
RG6 6AH
Please note that if a cheque is dishonoured, an administration charge of £15 will be added to your account.

1.5  Bank to Bank Transfer

Please ensure that you quote your 8 digit student number (found on RISIS) and details of what is being paid on the payment reference or we will be unable to allocate your payment to your student account.
 Our bank details are:
 
Account name: University of Reading Receipts
Account Bank name: Barclays Bank
Bank address: 90-93 Broad Street, Reading, RG1 1AP
Sort Code: 20-71-29
Account No: 10468509
IBAN: GB48 BARC 2071 2910468509
Swift Code: BARCGB22
 
PLEASE NOTE
 
 The University's bankers, in common with other UK banks, are subject to a series of regulations surrounding payments that originate, directly or indirectly, from a number of countries which are subject to economic sanctions. These countries are:
 Cuba, Iran, North Korea, Myanmar (Burma), North or South Sudan, and Syria.
Students must not make payments to the University of Reading or Henley Business School originating from these countries without the University's prior approval.
Should you be in any doubt about whether a payment falls into this category, or wish to discuss this further, please contact receipts@reading.ac.uk for further information.

 

2 What is on the bill?

Statements of account will be emailed to your University email account at the beginning of each term. The University regulations oblige you to refer to that account on a regular basis.
Details of the sum owed are available on your account and may include all or some of the following:
  • Tuition Fee
  • Accommodation charges
  • Battels Deposit
  • Battels Charges
  • Other fees and charges

 

3 Queries

If you have a query about any items on your account please contact us via: 
 

4 Part-payments

If a student makes a partial payment in respect of an account or accounts for a number of different fees, the sum paid will be set against the various fee items in an order predefined by University policy.

 

5 Refunds

It is possible that your account may show a credit balance. If this is due to an accidental overpayment you should log onto the RISIS webportal, click Helpdesk (students) and log a call. Refunds will be made to the card or bank account of the original payer, except where it is no longer possible to do so. You must ensure that your most up to date bank details (either a UK bank account or an international account) are on the webportal.
The settlement of Domestic Refunds originally made via Credit/Debit cards issued in the UK should be received within 3-10 working days of the action date, depending on the individual bank.
International Refunds via Credit/Debit cards issued outside of the UK could take up to 30 working days.
In the exceptional circumstance of a domestic BACS payment being required these will take 2 working days from the date of action.
Foreign payments to a designated international bank account can take between 2-10 working days dependent on the country.
 
You must ensure that any payments from sponsors to the University are only for amounts due to the University. Any monies due to you from the sponsor must be made directly to you.

 

6 Penalties for non-payment

If you do not settle your debt to the University, some or all of the following actions may be taken:
  • suspend your enrolment until such time as the debt is paid,
  • require you to leave University accommodation if the debt relates to accommodation fees,
  • withhold any examination results, certificates or confirmation of award including participation in the graduation ceremony if the debt relates to academic fees,
  • pursue recovery of your debt through the legal process. The University will also seek recovery of the costs associated with the legal process.

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