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Travel on the "Business of the University of Reading (UK) or RUMAL"

 

RSA Policy Number RTT306251plane wing

(Individual policy number for the University of Reading: RTT 306251/LUPC35).

When you travel on the business of the University of Reading or the University of Reading Malaysia you are covered by RSA travel/emergency medical insurance. The following pages give a summary of the cover available and a link for making claims.

If you experience any difficulties contact the Insurance Office on 0118 378 8309.

 Before you travel "on the business of the University" you must:

The following countries are classed as hazardous:

  • Afghanistan
  • Chechnya
  • Iraq
  • North Korea
  • Somalia

The following countries are classed as sanctioned:

  • Cuba
  • Iran
  • North Korea
  • Russia
  • Sudan
  • Syria
  • Ukraine (Crimea and Sevastopol)

Sanctions Guidance Note


Important reminder

Journeys must start and end in the UK to be recognised as "on business for the University of Reading", and journeys must start and end in Malaysia to be recognised as "on business for the University of Reading Malaysia".


Help when travelling/making a claim

Emergency medical and travel assistance 24/7

Tel: +44 (0) 2086 084 100

Email: rsa@healix.com

Medical Insurance Template with Card

A Guide to Healix Travel Oracle Mobile App

RSA LUPC Group Personal Accident and Business Travel Policy


Purchase cards

If you experience a problem with your university purchase card and need the limit extended or if you have any issue with your purchase card, you can contact the team on:

Email: purchasecards@reading.ac.uk

Tel: +44 (0)118 378 6135

Open 9.00am - 5.00pm Mon-Thurs UK time) & Friday 9.00am till 4.30pm.


All other claims:

Telephone: +44 (0) 330 102 4093 (lines open 09:00-17:00, Mon-Fri)

Email: glasgow.accidentandhealthclaims@uk.rsagroup.com

Post: RSA Group, Accident and Health Claims, Alexander Bain House, 15 York Street, Glasgow, G2 8LA.

RSA Travel Claim Form


Incidental holiday

We appreciate that from time to time insured persons will request extension of the Travel Insurance to provide cover in respect of Holiday trips in conjunction with a formal trip for the member organisation. RSA take the view that it is reasonable to extend a business trip, before or after such trip for a number of days relative to the business duration.

Incidental holidays do not intend to accommodate what would normally be considered to be stand-alone holiday cover.

The following guide may be used, but to discuss any particular trip details you are unsure about please contact AJG to discuss.

 

 Business trip duration (days)  Holiday duration (days)
 Less than 5  0
 5-12  2
 13-21  5
 22-35  8
 36-50  12
 51-65  16
 66-80  20
 81-100  23
 101-365  25
 Over 365  28

Cover includes stopping off in another country.


Medication

If you take regular medication (prescribed) please ensure you take an adequate stock when you travel overseas. This travel insurance policy will not pay for asthma inhalers (for example) if you forget to take them.

The University's policy on travelling to countries on the FCO's travel advisory list

The University's Senior Management Board have approved a policy with regard to travel by staff on University business or students in connection with their studies to countries for which the Foreign and Commonwealth Office (FCO) have issued travel advisory notices.

Where advice from the FCO not to travel is in force it is not a matter of personal decision whether to travel to the affected country, since any untoward incident would risk exposing the University reputationally, legally or both. For this reason, any proposed journey to, or within, an affected country by staff on University business or students in connection with their studies can only be made with express permission of the Vice-Chancellor.

FCO

The Foreign and Commonwealth Office (FCO) is a good place to start with checking information.

For a current view on political, social, and travel information in countries A to Z, please log on to the Foreign and Commonwealth Office website

Assistance from both Healix and Drum Cussac can be accessed by telephoning +44 (0) 20 8763 3155 (for your protection calls may be recorded or monitored) or emailing rsa@healix.com.

You will need the UoR policy number RTT306251

Once registered and logged in, on the home page there is a "before you travel" option. Herein you may be directed to a new page which contains the country guides and you can run a full report the country of interest which will give information on security and self awareness etc"

If you have to travel to a country where the FCO state "all but essential travel (or do not travel)" you will require Head of School approval.

Further information

For other claims please contact the Insurance Office on 0118 378 8309 or by email insurance@reading.ac.uk

International students who are required to travel abroad whilst at the University can obtain a Certificate of Insurance from the Insurance Office before applying for a visa from the appropriate embassy.

Up to date information about the use/benefits of the EHIC (European Health Insurance Card) can be found on the Department of Health website

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Contact us

John Fisher
Insurance Officer

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