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Current students

If you're enrolled fully (which includes having paid your fees), and you have activated your University username and password, you should use that to log in.

Your University username will be either two random letters followed by the last six digits of your student number (eg dq123456) or, if your username was created before 2007, then it will be three letters, the year of creation and your initials (eg ecu05abc).

The second screen of the RISISweb portal asks for your RISIS security password. We ask you to have a second password here to protect your data: you may be familiar with a similar system in online banking. Many students have their bank details as well as their personal details visible on their web portal. You have a space on the Security Password screen, to the right of the password box, where your own reminder text appears: when you set up a password and password reminder, do make good use of that area.

If you have forgotten the password that goes with your university username, you can reset it at Please note that if you have to ask for a reminder of your student ID or your PIN, these emails will only go to the personal email address you have provided us with.

If you haven't forgotten your University username and password, and still can't log into the RISISweb portal, please email us from your University email address. See the link on the right to email us.

Online Helpdesk

For student queries and FAQs

Log in via the RISISweb portal

Things to do now

Contact us

  • Email:
  • Telephone (Staff):
    +44 (0) 118 378 6251
  • Telephone (Students):
    +44 (0) 118 378 4646