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Contacts & support

General enquiries

Our full enquiry service operates during our 'core hours' (09:00 – 17:00, Monday to Thursday, and 10:00 – 17:00 on Fridays).

To contact a specific department in the Library see Service contacts. To contact a specific person find them on our Staff lists.



+44 (0) 118 378 8770 (or extn 8770)


University of Reading, Library, Pepper Lane, Whiteknights, Reading, Berkshire RG6 6EB, UK

For sat nav systems use RG6 6UR to find the campus

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Staff and students

Your dedicated Academic Liaison Librarian is your main point of contact with the Library. They can help you by:

  • advising on finding and using information and resources effectively
  • giving you individual help with research
  • assisting with referencing and using reference management software such as EndNote
  • helping with reading lists and ensure all recommended readings are available
  • running training sessions on finding and using information

They liaise with the Library representatives for your school about book orders and other Library matters.

Can't get the item you need? - take a look at this page for guidance on getting hold of books and articles for your studies or research.

We also have a Study Advice Team to assist with study skills such as writing essays, using references in your work, preparing for exams, time management and much more!

Make an appointment for 1-2-1 help

We offer individual appointments with both Academic Liaison Librarians and Study Advisers. Use the links below to request a meeting:

rEPORTING SPECIFIC ISSUES or giving suggestions

Info for