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Reminder: login changes from 1 September 2020

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The way we log on to everyday services such as Office365, Blackboard and Agresso will change from the evening of 1 September 2020. From then, you will need to use your University username plus '' to log in to most services. 

This change allows us to improve security around logins, meaning we can better ensure the safety of work and files. Having one username format for staff when logging also makes the process simpler, as there were many variants before. 

How will it affect me?

When logging onto systems such as Office365, TopDesk, UoRLearn, VPN etc. you will be prompted to enter your new username in the following format:, where username is your University username ie. ab123456 

This will be the format for all University of Reading staff including those with other suffixed email addresses (i.e. with the exception our colleagues at the University of Reading Malaysia. 

If you joined the University after February 2020, your login will not be impacted by this change.

How will it affect my access to these applications

When opening your browser to access Office365 for example, you will be prompted to re-enter your login details.  

Please ensure you enter in the username field followed by your password where prompted. Once entered, the browser can save your login information for later use and should not prompt you again. 

On logging in for the first time after this change, you may be directed to set up password reset authentication. This is to ensure the security of your account and should take no more than a few minutes. Instructions to set this up can be found via a handy guide in our IT Self Service Portal.

You may be prompted to re-enter your login information when accessing University systems, such as email, on your mobile device. 

Please note that you will not need to use this new username to log in to your University devices, or to access RISIS or Canvas at this time. 

A full guide with further information is available on the DTS News blog. If you have any queries, please contact the IT Service Desk via the IT Self Service Portal or by emailing 

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