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Windows 10 – University of Reading

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Windows 10

When can I upgrade?

You will see a device message like this on your computer when the computer is ready to upgrade

device message

If there is no device message on your computer, this means that the device is not yet ready to upgrade and is being checked

After the check completes, if the computer requires pre-work, the project will contact you directly.

If you are an academic, you no longer need to pre-register your computer for upgrade.

If you have not heard anything from the IT department by May, please contact

What is Windows 10?

Windows 10 is the latest operating system from Microsoft.

Why are we upgrading?

Microsoft have announced that they will stop support for Windows 7 in January 2020 which means that they will no longer provide vital security updates or bug/feature patches for it.

As Windows 7 is still the main operating system used at the University, we need to upgrade all our Windows 7 computers to Windows 10 before 2020. We will be doing this with a phased rollout up until that point.

As well as reducing the risk to the University if we were to keep using older operating systems, this upgrade provides the opportunity for the University to improve the user experience and to reduce some of the costs of running multiple operating systems.

upgrade now

Current Staff PCs

There are two options. Upgrade via the 'Self-Initiated Upgrade' or log an 'Exception Request' with IT.

Click the buttons below to be taken to the relevant process.


self initiated upgrade

upgrade exception


  • Self-Initiated Upgrade: Staff can choose to upgrade to Windows 10 at a time that best suits them.
  • Exception Request: If during the check we find compatibility issues with hardware or software, we will email you to discuss a proposed solution before upgrading.

Leave Feedback

How did you find the upgrade process? Were the supporting documents helpful? How are you getting used to Windows 10?

Click the button below to fill in the Microsoft Form to leave feedback on the upgrade process:

feedback form


New Staff PCs

All new PCs purchased for staff members will come with Windows 10 installed as its Operating System (unless specifically requested otherwise).

Computer Labs

Computer labs have now been upgraded to Windows 10.

getting STARTED - WINDOWS 10

Want to know what's new in Windows 10? We have provided start guides for people new to working with Windows 10:

Useful Links & Guides

From our Knowledgebase:


If you need further support please contact IT using the IT Self Service Portal or calling 0118 378 6262.

Benefits of Windows 10

  • Improved switch on and login times
  • Reduced support testing and support costs
  • New features available in Windows 10 and Office 2016 such as improved functionality to collaborate with other people and make use of Office 365 features like OneDrive for Business.
  • Start menu - similar to previous versions of Windows

popular links

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