Internal, open access

Sales and Credit Control Office

Our responsibilities include offering advice on account set up and sales contracts and ensuring that all money due on credit is paid within the terms agreed. We aim to maximise sales while minimising the risk of bad debts for services/goods billed and recorded on Agresso BW.

We deal with sundry customers and students who have finished their studies. Other students will need to contact Student Credit Control

We also offer the following services:

  • Credit checking
  • Credit Control - includes sending reminder letters, statements, account dispute resolution, follow up phone calls
  • Debt collection including advice on legal recovery options
  • Debt reporting


Things to do now

Read the University's:


Contact us:


  • Graham Dickens Front Office Manager
  • Email:
  • Telephone:                  +44 (0) 118 378 8156


  • Gurdip Sandhu    Credit Control & Collections Administrator 
  • Email:
  • Telephone:                  +44 (0) 118 378 6182





Page navigation

Enquiries If you have any queries regarding sales and credit control please let us know by contacting


Search Form

A-Z lists