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Extenuating Circumstances

During the course of your degree programme you might be faced with personal, medical or family problems that are outside your control and are negatively affecting your academic performance. Such problems are known as 'extenuating circumstances'.

If you believe that what is happening to you is affecting your ability to study, prepare or participate, then it is your responsibility to let your School know what is happening to you.

In the first instance you should talk to your School Director of Academic Tutoring. You can also contact your Student Support Coordinator ( or speak to the Advisory Service at RUSU ( to discuss your situation. Students studying with the Henley Business School can contact your Programme Administrator. Study Abroad students should contact their Study Abroad Co-ordinator.

Submitting an Extenuating Circumstances form with supporting evidence will enable your School to decide what action can be taken if your circumstances have affected your performance or your ability to complete your assessment.

What are considered to be Extenuating Circumstances?

Claims will be considered where your performance or ability to work has been impaired circumstances that are beyond your control; such as accidents, severe illness, death or severe illness of close relative or partner, mental health problems, a physical attack, or other events of comparable effect).

End of Part/Year Examinations

During the examination period, the University has set deadlines by which students must submit their Extenuating Circumstances Forms to their Student Support Centre. Without supporting evidence, any decision regarding your case will be delayed.

Forms submitted after the specified deadlines will only be considered if insurmountable circumstances prevented you from submitting the form on time (for example, hospitalization, incarceration, or equivalent incapacity). You will have to provide a statement explaining in full the reasons for late submission, and provide supporting evidence where appropriate.

Deadlines for 2018/9

Undergraduate deadlines for submission:

  • Results to be considered in the Summer Term (excluding Institute of Education):
Part 3, Part 4, Finals Friday 31 May 2019, 2pm
Part 2 Friday 14 June 2019, 2pm
Part 1, IFP (October cohort) and Foundation Year in Science (excluding Taylors University July intake) Wednesday 19 June 2019, 2pm
  • Institute of Education only:
Finals (Institute of Education, excluding BA in Children's Development and Learning) Friday 31 May 2019, 2pm
BA Children's Development and Learning (Finals) Tuesday 2 July 2019, 2pm
Part 1 and 2 (Institute of Education) Tuesday 2 July 2019, 2pm
Foundation Degrees (Institute of Education only) Wednesday 10 July 2019, 2pm
  • Programmes with examinations in July:
International Foundation Programme (January cohort) Monday 5 August 2019, 11am
  • Results to be considered following August resit examinations:
All Parts Monday 9 September 2019, 2pm
  • Postgraduate deadlines for submission (Whiteknights programmes)
January examinations
(ICMA and Whiteknights MBA only)
Friday 1 February 2019, 2pm
Programmes less than 12 months in duration Friday 7 June 2019, 2pm
April/May examinations Friday 7 June 2019, 2pm
PGCEs Tuesday 2 July 2019, 2pm
August/September examinations Monday 9 September 2019, 2pm
  • Post-experience Postgraduate students on the Executive MBA, Flexible Executive MBA, MSc in Coaching and Behavioural Change, MSc in Business Management Research, MA in Leadership, Strategic Marketing Leadership programmes and all related qualifications

All coursework - Extenuating Circumstances Forms (including extension requests) must be submitted before the coursework deadline. See the Policy on and procedures relating to extenuating circumstances for full details.

March 2019 examinations Wednesday 20 March 2019, 2pm
June 2019 examinations Wednesday 19 June 2019, 2pm
September 2019 examinations Wednesday 18 September 2019, 2pm
December 2019 examinations Wednesday 18 December 2019, 2pm


It is in your interest to submit your supporting evidence with your Extenuating Circumstances Form. Supporting evidence should be relevant to the circumstances described in both nature and time frame. Without supporting evidence it will be very difficult for an informed and quick decision to be made.

All supporting evidence must be in English (or a professional English translation provided).

University Medical Practice

If you have consulted the University Medical Practice, please see their website of information on how to obtain evidence.

How to Submit

For Undergraduate and Postgraduate Taught programmes, you can submit your request through the RISIS web portal under Actions..

For Post-experience Postgraduate students on the Executive MBA, Flexible Executive MBA, MSc in Coaching and Behavioural Change, MSc in Business Management Research, MA in Leadership, Strategic Marketing Leadership programmes and all related qualifications, please submit your Extenuating Circumstances Form (available to download from Canvas) and supporting evidence direct to your Programme Administrator from your University email account.

If you are submitting your Extenuating Circumstances Form in paper format, make sure you include the page entitled 'Extenuating Circumstances Form (School only)'. Enclose all documentation in a sealed envelope clearly marked with your name and degree and the words 'Extenuating Circumstances Form - Confidential'.

Final decision regarding your case is at the discretion of the University.


The information which you provide on this form will be kept in strict confidence and will be restricted to those who are involved in deciding the action to be taken in the light of your circumstances. The decision on your request will be passed to those who need to know, but the detailed circumstances will remain confidential.

If you are uncomfortable with disclosing confidential information about your circumstances, please do discuss the matter with a member of staff (ideally your Academic Tutor) or a RUSU adviser. 

Appeal of an Extenuating Circumstances Outcome

You have the right to appeal against a School-level or University Standing Committee on Special Cases decision in respect of an extenuating circumstances request. If you wish to pursue this option, please do the following:

1) Download and complete the EC Appeal Form - Word Version or, if you prefer, here is a PDF version of the form that you can print off to complete by hand and return: EC Appeals Form (PDF Version).

2) Get any official documents or paperwork that you need to support your appeal.

3) Send the form and the documents the Student Appeals and Academic Misconduct Officer ( before the deadline. You were notified of your deadline for appeal in the email which confirmed the outcome of your extenuating circumstances request.


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