Reception & Administration Services

Whiteknights House at the University of Reading


Due to the new national lockdown, Campus Services receptions have been physically closed until further notice. You will still be able to contact Reception Services via e-mail:

Whiteknights Reception:

Palmer Reception:

London Road Reception:

or via phone: 0118 378 7307. Please be aware however that there will be a delay in the processing of your query. We thank you for your patience. If you have an emergency, please contact Security Services on 0118 378 6300.


The main University Reception is located in Whiteknights House. Our receptionists based in Whiteknights House, Palmer Building, and London Road provide a professional, customer-focused service for staff, students and visitors to the University. Please see our SLA for more details. 

Opening times:

  • Whiteknights House 08.30-17.00
  • Palmer Building 10.00-14.00
  • London Road 08.30-13.00

The Reception Staff offer a comprehensive service: welcoming visitors and directing them to their destination on campus, or contacting the relevant member of staff to come and collect them. For information on how to get to the University, please see the following pages:

The desk in Palmer Building is also able to offer a range of additional services, including:

  • bus timetables
  • taxi information
  • crime prevention advice
  • room booking details for Palmer Building.

The Reception & Administration Services team have responsibility for administering the University's parking systems, and lost and found property.

Find out more about parking on campus from the Parking website.

Report or claim lost property from the Lost Property website.

Read our policies and documentation>>>

We aim to provide a quality service, tell us what you think here.

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