HELP DESK SERVICE
We’ve introduced a Computer Aided Facilities Management (CAFM) system, Concerto, to manage our buildings, schedule and log essential maintenance, support key health and safety processes, and handle customer‑funded services such as cleaning and portering.
For greater efficiency, you can now raise all jobs yourself directly through Concerto:
ASSISTANCE...?
Below are several resources to help you raise a request, including an overview video of Concerto, a step‑by‑step video on submitting a request, and a supporting how‑to guide.
If you still find yourself in need of assistance using Concerto for the first time, a member of the Help desk team will talk you through how to raise a job.
Please contact us on:
☎ 0118 378 7000
☎ Internal 7000
