Concerto

Self-Service Helpdesk


We’ve introduced a Computer Aided Facilities Management (CAFM) system to manage our buildings, schedule and log essential maintenance, support key health and safety processes, and handle customer‑funded services such as cleaning and portering.


Concerto serves as a single point of contact for reporting issues and submitting service requests.


For greater efficiency, you can now raise all jobs yourself directly through Concerto:

Learn to use Concerto


Still need assistance to use Concerto for the first time...?


A member of the team can talk you through how to raise a job.

Please contact us on:
☎ 0118 378 7000
☎ Internal 7000