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Reception feedback

As part of the customer-focused Estates department, the reception team strive to provide a good standard of welcome and service.

Our customer promise is to provide the best possible service to our customers. To do this we will:

  • Provide a high quality, professional service
  • Handle all enquiries promptly and efficiently
  • Continuously evaluate our performance, to ensure feedback from customers can inform our activities
  • Commit to resolving customer complaints quickly and effectively.

In order to assess the quality of the welcome and service provided, we would be grateful if you would take a few minutes to complete the following questionnaire. All comments will be investigated and acted upon promptly. Thank you for your time.

If you would like to make a further complaint please see our complaints process.

If you wish to report a problem or fault, please contact us

by email:

or by phone: Tel: 0118 378 8047

Should you require feedback on your comments, please enter your details below:

Your Staff Experience

Your Staff Experience Please let us know what you think about your staff experience

Your Experience of Reception

Please let us know how your experience of reception was


If you have made a complaint to Campus Services about the standard of reception, please rate the following:

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