The University supports the government’s advice that face coverings can be used as a precautionary measure to protect others and advises that we “Protect our Community: Wear a Face Covering”.
There are three main points for both students and colleagues to remember:
1. All legal requirements about face coverings apply on campus. For example, you must wear a face covering in shops, takeaway food outlets, on public transport, places of worship and in our museums.
2. We strongly encourage that you wear a face covering:
•in enclosed spaces (inside and outdoors) where social distancing of 2 metres is not possible (this includes our library, classrooms and lecture theatres)
•where you come into contact with others that you do not normally meet.
3.You do not need to wear a face covering if you can work 2 metres from others, so you can remove it when you arrive at your desk or workstation. Some people are also exempt from wearing face coverings. This can be for a wide range of reasons, including hidden disabilities.
Students living in our Halls of Residence do not need to wear a face covering inside their house/flat. Students may wish to wear a face covering in communal areas inside halls where it is not possible to maintain social distancing of 2 metres.
In general, you will need to have your own face covering and you will be able to purchase them at various outlets on campus. Face coverings can take a variety of forms but should cover the nose and mouth areas. There is helpful advice on using and disposing of face coverings on the UK government website.
Members of staff working in reception areas, catering outlets and support areas, where a high degree of interaction is likely, will be supplied with appropriate face covering if a risk assessment indicates that this is necessary. Staff delivering face-to-face teaching will be able to request a face visor, which can provide reassurance for both staff and students as well as allowing easier communication.
We are a diverse community and we wish to take a position that is consistent with government advice and that feels as safe and reassuring as possible for everyone. Please be courteous, respectful and patient towards all members of our community.
You can read more about face coverings, including how to make your own, on the government’s website.
Can I travel in the UK for research/placement/Study Abroad/fieldwork purposes?
We are currently working to reopen our campuses for the start of term in September. We have developed a roadmapsetting out our plan for managing the gradual reinstating of our campus activities in a phased and careful way.
The following services and facilities have now reopened in line with government advice:
A take-away food service is available for students in Halls at Park Eat (including Park Market) on Whiteknights campus from 8am to 8pm Monday to Sunday, including the vacation period.
As the UK government eases restrictions and we continue to work on our phased return plans, some of our on-campus services and facilities may reopen. Please check the student blog regularly for updates.
Careers, Support Centres, Student Financial Support, International Student Advisory and Immigration, Welfare Team, Wellbeing and Disability Advisory services are continuing to provide support by telephone or online through email and video conferencing. Please see the ‘Support and wellbeing page’ for more information about how to access these services.
For more information about Library resources and support online and how to access services on their website.
Will summer/winter Graduation ceremonies still take place?
We have taken the very difficult decision to cancel our 2020 summer and winter graduation ceremonies to July 2021.
We will be running a series of virtual celebrations in both July and December to give you the opportunity to recognise all your hard work and achievements.
We have contacted all students who were expecting to graduate this summer with more information. If you were expecting to graduate and have not heard from the Graduation Team please email email@example.com as soon as possible so they can look into this for you.
Will the University offer any compensation as a result of disruption from COVID-19 in the spring/summer terms 2020?
We recognise that this has been, and will continue to be, a very difficult time for our students. We are grateful for your understanding as we have been adapting as quickly as possible in response to the changing national and global circumstances and government advice.
Our priorities continue to be to support student wellbeing while also maintaining the quality of your learning outcomes and the integrity of your qualifications.
In consultation with RUSU, we have taken major steps to mitigate the impact of the current situation as far as we reasonably can, so you can gain the academic credit and outcomes you deserve. This is an unprecedented situation requiring a significant change to our existing ways of working. In response, we have put in place mechanisms to:
move teaching, assessment and exams online so they can continue as planned for the remainder of the 2019/20 academic year, allowing you to progress to the
next phase of your studies or your life beyond university;
continue to provide our full range of academic and pastoral student support services online, including Academic Tutors, supervisors, our Study Advice team, and wider support services such as our Student Welfare Team, Counselling & Wellbeing, Student Financial Support, Careers Service and International Student Advisor Team;
continue to provide access to Library and other IT resources online such as reference sources and journals
continue to provide accommodation and related services to students in University Halls.
For the remainder of this academic year, we have replaced the normal extenuating circumstances process with a new, more flexible process called the Circumstances Impact Process (CIP) that takes into account the unique challenges that many of our students are facing.
We hope these measures will limit any disruption on your learning experience as much as possible. If you feel the University has not sufficiently mitigated the impact of COVID-19 on your studies, and that you have been negatively impacted as a result, we have set up a dedicated complaints process. Before you begin this process, it is important that you read the up-to-date guidance on what measures we have put in place, as other processes (for example, the CIP) may be more appropriate to resolve your query.
We are not intending to offer compensation or refunds of tuition fees for the summer term as a matter of course. Our focus is to mitigate the impact of COVID-19 by providing tuition, assessment, and student support services in different ways. However, in exceptional cases where our complaints process finds that there has been significant personal disruption to an individual despite our mitigation efforts, compensation may be an appropriate remedy.