As a result of the Covid-19 pandemic, the Graduation Team are currently working in the office on a part-time basis. Pre-Covid we aimed to issue replacement certificates within 15 working days, however for the foreseeable future this target will not apply. We will still aim to process requests as soon as possible. Postal services whilst still running may be experiencing unexpected delays.
If you have lost your degree certificate or the original is damaged, we can issue a replacement for a cost of £40.
Replacement degree certificates for:
- University of Reading
- Henley Business School
- Henley Management College
Please print and complete the replacement degree certificate form and either post it to the Graduation Office at the address in the form, or scan and email it to us at email@example.com. Please note, it must be signed.
Payment can be made via the online payment system. If you pay online we must receive the completed and signed form above.
How long will the process take?
Please note that replacement certificates will usually be issued within 15 working days of receiving your request form and payment but it can take longer during busy periods of the year.
Any requests received in the two weeks leading up to any of our Graduation Ceremonies (July, September. December) will not be processed until after graduation and may take 15 working days from this time.
How your name will appear
Replacement certificates are issued in what was your official name at the time of study. This should be either the name on the student record or the degree conferment/order of proceedings. Where a student has changed their name since graduating the new name cannot appear on the replacement certificate unless there are exceptional circumstances (e.g. gender reassignment) where we reserve the right to amend this policy; legal proof would be required.
What the certificate will look like
The certificate may differ in style from the original. The signatories may have changed since the issue of the original.
I did not receive my certificate after graduation
Please contact us if you've not received your certificate six months after graduating. Please note that if you have not received your certificate and have not been in contact with us within 12 months of your graduation date, a replacement certificate charge will be applied.
All international certificates are sent via Royal Mail international recorded delivery. If students would like certificates to be sent via courier, this can be selected as an additional option on the online payment system.
Henley Management College Awards and Degrees before 1997
If you obtained your MBA or DBA before 1997, you will need to contact Brunel University. Their email address is: firstname.lastname@example.org.
Academic Transcripts / Statements
If you require a statement to confirm your attendance at the University, please contact the Student Services Reception: email@example.com.
If you would like to a copy of your Academic Transcript, or more information, please visit the Academic Transcripts page.
If you registered on a programme of study at the University after autumn 2004 and have since received an award, you should have received a 'diploma supplement'. Your diploma supplement contains your transcript together with contextual information about your programme and the UK Higher Education system, in a standard format which is shared across the EU.
Diploma supplements are managed by the Examinations Office. If you would like another copy or replacement of your Diploma Supplement, you can order this on their online store. If you require further information on Diploma Supplements, please visit the Examinations webpage.
All educational background checks are carried out through an external organisation, Hedd. Hedd is the UK Higher Education's official service for candidate verification and university authentication. It provides enquirers with the ability to verify a candidate's academic credentials. The remit of the service is to protect UK universities, employers and graduates from degree fraud.To contact Hedd please email firstname.lastname@example.org or visit UK's official verification hub at www.hedd.ac.uk.
If you require an employment reference, you should contact Human Resources at email@example.com.
If you need certified copies of your certificate, please email firstname.lastname@example.org with your request. Please specify how many copies you require and provide your preferred postal address. You must include a scanned copy of your original certificate.
In some cases you may need to have documents ‘legalised’ by asking the UK government to confirm that a UK public official’s signature, seal or stamp on the document is genuine. Such a certification is called an apostille (internationally) or notorisation (domestically). This can be done online via the Foreign and Commonwealth Office.
For further information, please visit: gov.uk.
Witan International College
Witan International College (formerly Gyosei International College) was a wholly owned subsidiary of The University of Reading. It closed on the 31 March 2008.
Should you have any enquiries about past students, transcripts or certifications, please email email@example.com.