Register with the Disability Advisory Service if required
The Disability Advisory Service (DAS) provides support for students with any disability, long term health condition, mental health condition, or specific learning difficulty (SpLD) to enable access to learning where previously this may be a difficulty.
If you declare a disability/long term medical condition on your UCAS application, have applied to us and have chosen Reading as your first choice we will contact you ahead of your arrival at the University, to ask more about your disability. It’s important to respond to us so we can work out how best to support you. If we’re an insurance option for you, please contact us.
We’ll send you a registration form which asks you to tell us a bit more about you and the support you might need while here. We’ll also ask you to send us medical evidence/reports. Once we have information from you, we will be in touch to help get support set up ready for you starting with us.
If you did not declare your disability/condition on your UCAS application or haven’t heard from us but believe you should have, please contact us directly on firstname.lastname@example.org or call us on 0118 378 4202.
If you require daily personal care or assistance to live independently and are based in the UK, you should contact your Social Services team from your local authority as early as possible to discuss the options available to you. It is likely they will carry out an assessment of your care needs which can take 6-12 months to complete.
We have put together some more detailed resources to help you:
Pay your deposit and complete your halls e-induction
Your halls E-induction provides you with all the information you need to know about living in University accommodation, including important information such as your bed size, what to bring and what to expect on your arrival day.
Your halls E-induction will take around 30 minutes to complete and it is compulsory that you do this before you arrive on campus. At the end of your E-induction, you are also able to book your arrival slot to let us know when you are planning on arriving using the home at halls app.
How to access the E-induction
Once you have accepted your offer of accommodation and paid your deposit, you will receive an email asking you to complete your E-induction on the Accommodation portal.
Click "Actions" from the top menu bar, then select "Accommodation" from the drop-down menu.
On the following page, click 'Connect to Accommodation Online'.
Once in the Accommodation portal, click 'View' to open your bookings dashboard and start your E-induction.
Booking your arrival slot
Once you have completed your E-induction, you can then proceed to book your arrival slot using the Home at Halls app. Search for ‘Home at Halls’ in your app store. Once you’ve downloaded the app, you will be asked to register with your first name, last name, student ID and email address.
To book your arrival time using the app, select the ‘Intake’ tile. You will see the dates and times available – just select your preferred option.
Need to change your arrival date? No problem. Go back into the app and you can make a change to one of the other available slots.
If you cannot use the app or are having any difficulty with booking a time, contact the Halls Hotline who will be able to help you. Telephone: 0800 029 1984, Email: Reading.Helpdesk@upp-ltd.com.
If your contract starts on Thursday 31 December but you need to arrive earlier than this date please contact the Accommodation Office at email@example.com by Friday 18 December to request this.
What to bring
When packing to go to University, there’s a lot to remember. You can find a suggested list of what to bring. You’ll also need to bring your important documents with you, here’s a suggested list of things you might need.
In order to collect your Campus Card, you must bring:
Photo ID (this could be a valid passport, national identity card, Military ID or EU photo driving licence)
Please note: If you would like to work alongside studying, please ensure you bring your passport and/or birth certificate with you. These documents are needed to conduct 'right to work' checks for all students (UK and international).
Other documents you should bring with you:
Any official paperwork you have received from the University
Bank details, cards, chequebook and paying in book
National Insurance Number (if applicable)
NHS card (if applicable)
Details of your student finance arrangements (if applicable)
Please see our suggestions for what items to bring below, and don't forget that the most important thing to bring is something that will make Reading feel like home - it could be photos of friends and family, posters, or your favourite bedding.
Don't worry if you forget any of the items on the list below. There are plenty of shops in Reading where you can buy these items cheaply. Buying some of your items in Reading after you’ve arrived, such as kitchen equipment, can save you having to pack and unpack heavy items, especially if you’re travelling from abroad.
Things for your room and kitchen equipment
Duvet, pillows and covers
Pots and pans
Bowls and plates
Things for your course
Stationery (including pens, pencils and highlighters)
Dictionary and thesaurus
PC/laptop (including all the cables)
USB memory stick
Lined paper and notepads
A4 ring binder
Any work from A Level/Baccalaureat/BTEC that you think might come in handy
Your mobile phone and charger
Your address book (or a list of important numbers in case you lose your phone)
Enough cash to get you through your first few days while you wait for your loan to come through
Food for the first few days
There are some additional items we recommend you pack in light of the Coronavirus pandemic. This includes:
Over counter medication, such as paracetamol
Arrival cleaning products
Hand soap and hand sanitiser
If you’re living in University accommodation you are able to reserve a bedding or kitchen pack in advance and collect upon arrival. More information on this can be found in your halls e-induction and arrival booking.
As a University we are striving to reduce our impact on the environment, and sustainable travel options for staff and students are a key part of this endeavour. Our campuses in the Reading area are within easy walking and cycling distance from local train stations, and are easily accessible by public transport.
Find us by bus
The 21 and 21a buses run from Reading train station in the town centre to our Whiteknights campus at regular intervals, 24 hours a day.
Once you arrive at the train station you can walk or cycle to either campus. If you choose to take a taxi or bus, the bus stops and taxi rank can be found outside the station. A taxi will cost you approximately £8 and a single bus journey will cost you £2.00 (a day ticket is £4.00. You purchase your ticket on the bus and will need either the exact change or a contactless bank card). The buses that run from the train station to the University are as follows:
- To Whiteknights campus (Shinfield Road) - Number 21*
- To Whiteknights campus (Earley Gate) - Numbers 17 (frequent) or 9
- To London Road campus - Number 21
View central Reading bus stop and route maps, as well as further information about travelling to the University by bus from the surrounding area, on the Reading Buses website.
Find us by train
Reading train station is a mainline train station and is easily accessible from most other places in the UK. There are direct rail links from many major cities, including Birmingham, Manchester, Glasgow, Cardiff, Bristol, and Exeter, as well as a number of routes through London.
If you are travelling from or via London, the quickest route to take is from London Paddington station. Trains from London Paddington to Reading run approximately every 15-20 minutes throughout the day and the average journey time is around 30 minutes. Find out more at the National Rail website.
Find us by car
We strongly advise against students bringing a car to campus and encourage staff, students and visitors to use public transport where possible. However, in a case where it is necessary to drive, this is how you can find us by car:
Sat nav postcode for Shinfield Road and Pepper Lane entrances: RG6 6UR
Sat nav postcode for the Earley Gate entrance: RG6 7BE
London road campus
Sat nav postcode: RG1 5AQ
Sat nav postcode: RG9 3AU
For further information about how to reach the Greenlands campus visit the Henley Business School website.
Visitors to our campuses on Monday to Friday between 8am and 5pm should be aware that parking needs to be prearranged and that a parking permit must be displayed. Please contact the member of staff or department you are visiting and ask them to arrange a visitor's parking permit. Permits or prearranged parking are not required outside of these times. For further information please email firstname.lastname@example.org or phone +44 (0)118 378 7307.
Cycling to the University
Not only is cycling to University environmentally friendly, but it can also save you money and help you to keep fit at the same time. Cycling is a popular way to travel among students and staff, and we have lots of services available to make cycling to University simple and affordable.
If you want to give cycling a go but don't own a bike yet, there are lots of options available to you. The Unicycle scheme run by the Students' Union loans recycled bicycles by the term or the year, and the University hosts second-hand bike sales. To find out more about getting a bike in Reading, visit our sustainability webpages.
The University also runs regular bike-maintenance sessions, where a mechanic will check and fix your bike for free, charging only for any parts that might be needed.
If you'd like to start cycling to University but need a confidence-boost, we also run regular free cycle courses to help you improve your skills and become a safer and more confident cyclist.
You can find more information about cycling in Reading as well as guidance on keeping yourself and your bike safe.
Find us from the airport
Reading is well connected to both London Heathrow and London Gatwick airports.
RailAir offers a direct coach service that runs between Heathrow Airport and Reading town centre. Coaches offer free Wi-Fi and at-seat USB charging, and operate frequently: up to every 20 minutes on weekdays, and every 30 minutes at weekends.
For more information, please visit the RailAir website.
A direct train service runs between Gatwick airport and Reading station. Trains run once an hour, during the day. and take about 75 minutes.