IMPORTANT: You must let us know if you test positive for COVID-19. Fill in this form and we’ll contact you as soon as possible.
If you have any of the main symptoms of coronavirus (COVID-19), as outlined below, you must get a test as soon as possible and stay at home until you get the result.
The main symptoms of coronavirus are:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature);
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual);
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.
Most people with coronavirus have at least one of these symptoms. For further information please visit the NHS website.
What to do if you have symptoms
If you have any of the main symptoms (listed above) of coronavirus you should self-isolate and get a test as soon as possible. You must also tell anyone else you live with as they will need to self-isolate until you get your test result.
If you live in private accommodation and are self-isolating while seeking a test or waiting for the results, please let us know using our online form. In particular, please let us know if you are struggling to access testing. If you live in halls, please continue to use the Home at Halls app (or My Unite for Kendrick residents) to report if you have symptoms.
We have secured a mobile testing unit to be onsite at our Whiteknights campus periodically which can be booked through the national portal. We are working with the local authority to secure an indoor testing facility on site and will keep students updated. To do this it is helpful for us to know how many students have symptoms of COVID-19 and are trying to access testing, which is why we have asked for you to use our online form to let us know if you have symptoms.
If you are requesting a test by post, a step-by-step guide on home testing, including posting your test, is available. It has also been confirmed that the post box on campus outside Whiteknights House has been designated a ‘priority post box’ by Royal Mail for returning COVID-19 tests.
Further information about self-isolating is available on our Essentials page and on the government website.
What to do if you have a positive test result
If you receive a positive test result for COVID-19 you must:
- Follow all government advice to self-isolate (stay at home)
- Follow all instructions from the NHS and engage with the Test & Trace system (including advising Test & Trace that you are connected to the University)
- Notify the University using our online form
- Report your absence to your School in the usual way (contact your Support Centre or Henley Helpdesk if you’re not sure how to do this)
- If you live in University halls, use the Home at Halls app to notify the team so they can support you
- Let all members of your household know, as they will need to self-isolate in line with government advice
If you have downloaded the NHS COVID-19 app, in addition to the steps you must take above, you can also register your positive test result so Public Health England can notify anyone you have been in close contact with (they will not reveal your identity).
What if I need to self-isolate because I have come in to contact with someone with COVID-19?
You must self-isolate if any of the following happen:
- if you or any member of your household has any of the main symptoms of coronavirus
- if you or any member of your household receives a positive test result
- if you are asked to self-isolate by NHS Test & Trace, Public Health England or other appropriate authority.
See the NHS website for further advice about how long you should self-isolate, depending on the situation. Please note that if you have come in to contact with someone who has tested positive for COVID-19, you will need to self-isolate for the full 14 day period, even if you get a negative test result in that time (further advice about this is on the NHS website).
Please also see our further information for students in self-isolation.
University of Reading COVID-19 Case Management Team
To enable us to respond quickly to provide support and guidance tothose members of our community who have tested positive for COVID-19 and their close contacts, and to support the national Test & Trace system, the University has established a new Case Management Team.
Where the University is advised of a positive COVID-19 test for a student or colleague, the Case Management Team will work with the affected individual to identify and then make contact with their known close contacts at the University. The team will be giving advice about when and for how long affected students and colleagues will need to self-isolate, based on government guidance, and how they can access support.
If you are contacted by the team, either because you have tested positive for COVID-19 or because you have been named as a close contact of someone who has, please provide them with your full support and cooperation, for the safety of our whole community.
Anyone who receives a positive test or who is identified as a close contact may also be contacted separately by NHS Test and Trace, and we expect you to fully cooperate with the national process as we are sure you will with ours.
Working with partners at Public Health England and Reading and Wokingham Borough Councils, we have secured an indoor COVID-19 testing facility for the benefit of our students, staff and wider community.
The testing site is located in the Great Hall at our London Road campus. The facility will operate by appointment only booked in advance and they will not accept anyone arriving without a booking.
Anyone with COVID-19 symptoms, however mild, can get a free swab test that takes less than a minute. Tests must be booked or ordered as soon as symptoms begin on the government website or by calling 119 and you can expect your result the next day. Postal test kits also continue to be available through the government website. Testing is available for everyone, including vulnerable groups and people with disabilities.
The site will operate according to detailed procedures designed by Public Health England to ensure that health and safety are the main priority. These measures include:
- Social distancing: those being tested will need to follow all COVID-19 public health measures. These include social distancing, not travelling by taxi or public transport, practising good personal hygiene and wearing a face covering throughout (including travelling to and from the testing centre).
- Designated areas: the testing areas are kept entirely separate from all other areas of the campus. Every effort has been made to reduce any disturbance to local communities and only NHS staff and those being tested will be in the designated area of the testing centre. If you are visiting the testing centre, please enter and exit via Crown Place only.
- Clear directions and signs: after booking their tests, anyone using the testing centre will receive the full address and directions, so they go directly to the testing via the campus entrance on Crown Place. Signs will clearly show those arriving for tests to how to get to the testing centre using the shortest and most direct route, and so keep movement around the area to a minimum.
- Cleaning regime: there is a strict cleaning regime for the testing site, which means that facilities are cleaned multiple times a day to ensure very high standards of hygiene. Waste is removed safely on a regular basis.
- Personal Protective Equipment (PPE): the trained NHS staff who are interacting with those being tested wear PPE, all of which will be removed before leaving and removed safely from the testing site.
Please be assured that every effort has been made to keep students and staff safe as this new service is launched. If you do have any questions please contact our COVID-19 Support & Behaviour Team at email@example.com.