There are many support services available to students here at Reading, offering both academic and wellbeing support.
We take the wellbeing of our students very seriously and have a range of support systems in place to help them make the most of their time at university. Our Support and Wellbeing pages provide more information about the help we can offer to students throughout their course.
Academic Tutors act as a key point of contact for all academic matters. The role of the Academic Tutor is to help students track their progress and development, set goals and make decisions relating to their course. We recommend that students meet their assigned Academic Tutor at least once per term, but they can request meetings as and when they are needed.
Each school has a Student Support Coordinator who is able to help students with any queries they have about a range of teaching, learning and wellbeing issues.
The Student Welfare Team is made up of professional welfare staff who provide guidance on personal welfare issues that may be affecting their day-to-day life and studies. They are able to give students advice and information as well as signpost to specialist support services.
The Student Financial Support Team is available to advise student on a range of financial issues such as tuition fees, bursaries and unexpected financial hardship.
STaR Mentors are current students that have been trained to help new students with their start at Reading. Every new undergraduate and International Foundation Programme is automatically partnered with a STaR Mentor from the same academic area before they start. STaR Mentors can help students understand what to expect from student life, as well as help them to settle in and get to know the campus.
The Study Advice Team are there to help students make the most of the learning facilities on offer, as well as give advice on how students can manage their workload and study effectively to achieve the best results they can. They can suggest strategies to help with specific difficulties such as dyslexia and help students understand how to respond to feedback on their work.
Our Chaplains are a friendly team drawn from local churches who offer support to students regardless of their religious beliefs. They run weekly social events that all students are welcome to attend, such as knitting group and bread baking. Students can drop-in from Monday - Friday to talk with a member of the team about any concerns they may have.
The International Student Advisory Team provide advice and support to international students. They can offer advice on a wide range of topics, from visas and immigration to opening a bank account in the UK. They also run regular social events where students can meet and learn more about the many cultures represented in our University community.
We take the safety and security of our students very seriously. Our Security Team offers a range of services to ensure that students feel as safe as possible on campus, including a Campus Watch scheme and a free chaperone service. Find out more about the team and how we keep our campus safe here.
Students with disabilities and long-term conditions
The University of Reading has a dedicated Disability Advisory Service that can provide students with a range of study-related support, including assistance in finding non-medical helpers and liaising with the Exams Office regarding special exams arrangements.
If your young person is aware that they have a disability or long-term condition, it is important that they let us know in advance so that we can make any arrangements they will need. If your young person has declared a disability or long-term condition on their UCAS application and have selected Reading as their first choice, we will be in contact ahead of their arrival so that we can make necessary preparations.