Policies and forms

We have established a number of policies and forms to help and support you:

COVID-19 positive test result form

If you receive a positive test result for COVID-19 please let us know via the positive reporting form so we can provide you and your household with support and advice.

COVID-19 - Formal complaints during the 2020/21 academic year

If you do not feel the University has sufficiently mitigated disruption to your studies as a result of COVID-19, and this has had a negative impact on you, you can use raise a complaint under the Student Complaints Process in the usual way. Please reference that the complaint relates to COVID-19.

Before raising a complaint, please ensure you have:

1. Read our guidance web pages for up-to-date information about how we are mitigating the disruption to your studies, assessment and other student services
2. Spoken to your School about specific arrangements they are making for your degree programme
3. Read this addendum (explanatory note) for further information about the changes we have made to our standard complaints process to reflect the current circumstances.