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Jennie Chetcuti

1. To act as Secretary to, and manage the operation and business of, the Sub-Committee on Delivery and Enhancement of Learning and Teaching (DELT), a Sub-Committee of the University Board for Teaching and Learning responsible for matters relating to teaching and learning enhancement, examinations and assessment and information services in teaching and learning. This includes coordinating the annual programme reporting process;

2. To play a leading role in the development, management, communication and implementation of institutional policy and procedure in relation to quality assurance and enhancement;

3. To support the University process for the Periodic Review of Programmes, including acting as Secretary to Reviews;

4. To play a leading role in other quality assurance and development processes co-ordinated by CQSD, including acting as Secretary to a range of teaching and learning-related committees and working parties as may be convened from time to time; and,

5. To support and advise on the quality assurance and enhancement aspects of the development of formal and informal partnerships and links with external regional/national institutions and bodies.


After graduating, I spent four years in London working in a number of roles, firstly for a small Higher Education College providing training in arts psychotherapy and then for a charity which supported other voluntary sector organisations to access European funding. I joined the Graduation Office at the University of Reading in October 2005, where I managed the University's graduation ceremonies until taking up my current post in the Quality Support Office in 2008.

In my current role, I have been secretary to the Sub-Committee on Delivery and Enhancement of Learning and Teaching since 2011 and have acted as secretary to a number of teaching and learning-related working groups, including the Thematic Review of Work-Related and Placement Learning, the Working Party on Enhancement and the Working Group on Quality Assurance and Enhancement for Open Online Courses (OOCs). Working alongside colleagues at all levels across the University, I have played a key role in the development of a range of new and existing policies and procedures, including: the policy on student academic engagement and fitness to study; the policy on penalties for late submission and, most recently, revisions to a range of assessment policies and procedures to accommodate a new category of 'in-class tests'.


BSc (Hons) Psychology