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Post-application FAQs – University of Reading

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Post-application FAQs

These questions are for our offer holders and applicants for September 2020. As we receive additional information we will continue to update these FAQs, so please check back regularly.

If you have already applied to the University of Reading, we will send regular updates to you directly via the email address provided on your application, and you can access advice and information via Me@Reading Applicant. If you have questions related to the information on this page, please email us. Although you are not currently one of our students, you are welcome to take a look at the things we have put in place to support the student community during the Covid-19 outbreak.

I have an offer to study at Reading in September 2020 and I would like to accept my offer. What are the next steps?

We're so pleased you're intending to join us in the autumn! If you have been offered a place at Reading and your intention is to study with us, by accepting your offer you can move forward with getting ready to study here, such as applying for accommodation. (If, for reasons beyond your control, you are ultimately unable to take up your place you will not be bound by any commitment and we will refund any course deposit payable).
If you have applied for undergraduate study, please log on to UCAS Track and select Reading as your firm choice. If you have applied for postgraduate study (Master's or PhD) or International Foundation study, please log on to Me@Reading Applicant and accept your offer. We encourage you to regularly check your email and Me@Reading Applicant for further updates from us. You should also check back on these pages where we will continue to update our FAQs as we receive concrete information about the start of term in autumn 2020 and the provisions Reading has put in place for students who are able to join us on campus as well as for our students that are unable to join us due to health or travel restrictions.

I have an offer to study at Reading in September 2020 but I am unsure of whether I should accept due to the current pandemic. Do you have any advice to help me make my decision?

We understand that this situation is extremely unsettling for so many reasons. The best advice we can give is to consider the provisions we've put in place for our students joining us in autumn 2020 in helping you make your decision. You may also want to review the measures we have put in place for current students, which demonstrate our commitment to supporting our current (and future) students. We understand that it may be a disappointment if you are unable to join us on campus in the autumn due to current health or travel restrictions, but we will support you to build and maintain strong connections across the University and particularly with your course community. As the situation develops, we will of course welcome on campus any of our students studying remotely who are able to join us at a later point in their studies.

In making your decision to undertake your studies with us, our expectation is that you would join us on campus outside of health or travel restrictions, wherever possible. If you are unable to be on campus at the start of the autumn term, you should plan to return as soon as possible, by January at the latest.

    Should I defer my place to 2021?

We can consider deferral requests, but we appreciate that many students have made firm plans to come to Reading this September and we are working on the basis that this is still going to be possible. We recommend at this time that you only request a deferral if this would have been your intention regardless of the coronavirus situation.

    Can I still visit campus?

Due to current government advice regarding the coronavirus pandemic, we are sadly unable to run our usual on-campus events and experiences. You can however undertake a self-guided, outside-only tour of our beautiful Whiteknights campus (pre-booking is required and this opportunity is reviewed in line with government guidance).

We are also providing a range of online resources and virtual events which you can access via Me@Reading Applicant.

If you are interested in postgraduate study for 2021 entry, please register your interest and we will keep you updated on postgraduate study and event opportunities via email.

Finally, you can chat to a student - which is a great way to get first-hand information about what it's like to be a student at Reading.

We hope these online opportunities help you get a feel for campus, your department, and life at Reading. We look forward to being able to welcome you in person as soon as we are able to do so.

My exams have been cancelled and alternative assessments have been put in place; I'm worried I won't be able to start my course in September if I don't meet the conditions of my offer because of this. How is the University of Reading handling this situation?

The University of Reading Admissions Team continues to work with exam providers, governing bodies and international assessment equivalents to ensure that our admissions process takes any exam cancellations or alternative assessment methods into consideration. Our admissions policy has been, and will continue to be, that we look at every application individually, and we will always consider applicants who may achieve lower than their predicted grades once we receive your final marks. In many cases, we are still able to offer applicants a place at Reading by taking into account their entire application and not just confirming an offer only based on final achieved grades. We would encourage you to continue studying and working on any assignments or lessons your school will provide during the school closure period, and to focus on your and your family's health and wellbeing. We'll continue to keep our offer holders informed on Me@Reading Applicant and via email.

For undergraduates, it might also help relieve some concern to know that if you have chosen or intend to choose Reading as your firm choice, we are able to guarantee you a one-grade drop on your offer across a majority of our programmes.

If you have been invited to interview as part of your application, please do not worry; you will be contacted by the Admissions team with information on alternatives we are putting in place to proceed with your application.

I have a 'conditional' offer requiring successful completion of my present programme of study. What will happen if I am unable to take my school or university exams or there is a delay in receiving my final results?

Most countries are working on solutions to ensure students can complete their school or university studies with minimal delay and we are monitoring developments around the world. If school or university closures in your country mean that you are unable to take exams, or there is delay in receiving your transcript/certificates, we will see what we can do to help you with the problem. If you have concerns you can contact us for advice. For undergraduate applications including the International Foundation Programme please email For postgraduate admissions including Pre-Sessional programmes, please email

I am an EU or International/overseas student and need to demonstrate proficiency in English. What can I do if I can't meet my English Language conditions?

While you might not have currently met the English conditions, you may be eligible to study on a Pre-sessional programme with us. Further details can be found on our Pre-sessional English pages.

Due to the closure of test centres we are pleased to confirm that we are now accepting some additional online language tests; the tests are Duolingo, TOEFL IBT Special Home Edition and LanguageCert International ESOL C1 Expert. Details and all acceptable English language tests are available here

      As a postgraduate offer-holder, do I still need to pay a deposit to accept my offer?

Due to the current situation, we will waive the deposit requirement for all our courses where this is usually part of accepting your offer for 2020. If your course offer currently requires a deposit payment, this will no longer be necessary for you to accept your offer.

You need to accept your offer through your Me@Reading Applicant using the link in your offer email, but there will no longer be a step asking for payments.

      I've already paid my deposit for my postgraduate programme and I am intending to start in the autumn; can I have my money back?

Given the exceptional circumstances arising from COVID-19, we will refund any deposit paid to you. Please remember that, if you still want to accept your offer of a place, any deposit you paid is put towards your tuition fees, so your money is safe. If, however, you no longer wish to take up your place with us then please do let us know and your deposit will be refunded. The normal reasons for a refund outlined in the deposit terms and conditions continue to apply.

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