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Post-application FAQs – University of Reading

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Post-application FAQs

The information below is for our offer holders and applicants to the University to provide information and guidance about your student experience, life and study in this new environment. We will update these pages with new information as it becomes available.

If you have already applied to the University of Reading, we will send regular updates to you directly via the email address provided on your application, and you can access advice and information via Me@Reading Applicant. If you have questions related to the information on this page, please email us. Although you are not currently one of our students, you are welcome to take a look at the things we have put in place to support the student community during the Covid-19 outbreak.

Can I still visit campus?

Following recent updates to government guidance, we are pleased to be able to welcome visitors on campus for self-guided tours. You will be directed around campus by our intuitive audio guide, which is downloadable before your visit. Further information including how to download your tour and how to reach us will follow shortly after booking. With the health and wellbeing of you and our student and staff community in mind, the tours will only be outdoors. However, visitors will be able to access open catering facilities as well as designated toilet and hand-washing facilities. Visitors are advised to look out for messages from the University after booking; our audio tour is compliant with all current guidelines but it is possible events might be cancelled or modified at short notice.

If you are interested in postgraduate study and future event opportunities, please register your interest and we will keep you updated via email.

We are also providing a range of online resources and virtual events which you can access via Me@Reading Applicant.

Finally, you can chat to a student - this is a great way to get first-hand information about what it's like to be a student at Reading. We hope these opportunities help you get a feel for campus, your Department, and life at Reading. We look forward to being able to host additional activities as soon as we are able to.

As a postgraduate offer-holder, do I still need to pay a deposit to accept my offer?

We will require a deposit (or letter of financial sponsorship) as part of the process of accepting your offer if you are:

  • an EU or international student (with the exception of the Republic of Ireland)
  • a UK student with an offer for a Henley Business School programme.

You need to accept your offer through Me@Reading Applicant using the link in your offer email. Given the current circumstances you may feel nervous about making this payment, but we would like to reassure you that if you do not meet the terms of your offer, your deposit will be refunded. Additionally, we have established a new clause to extend refunds to offer-holders who are unable to travel to the UK as a result of a travel ban or immigration restrictions, either in their country of origin or by the UK government, or pandemic restrictions that mean they are unable to secure suitable travel to the UK. View the fully updated terms and conditions.

I am from the EU; what will my fee status be for entry in September 2021 and later years?

On 23 June 2020, the UK government announced that following the end of the transition period, EU students (with the exception of the Republic of Ireland) will no longer be eligible to pay tuition fees at the same rate as UK students.

EU students commencing a new programme of study will pay fees at the international rate with effect from the 2021/22 academic year. EU applicants for master's programmes (in common with all other international applicants) will now need to pay a deposit ‐ or provide a letter of financial sponsorship ‐ to accept their offer.

Students starting a course on or after 1 August 2021, may still be entitled to pay fees at the UK student rate if they have settled or pre-settled status under the EU Settlement Scheme.

I am an EU student and deferred my offer to September 2021; what fees will I have to pay?

EU students who deferred their entry to September 2021 will have to pay the International tuition fee for their programme.

I am an EU student due to start my course in January 2021. What information do you have available about the UK leaving the EU?

If you have questions related to visas, immigration and comprehensive sickness insurance, please consult our Brexit pages for specific advice related to the UK's exit from the EU and the end of the transition period on 1 January 2021. We will update these pages as we learn more.

I'm not sure if I want to start this September; can I defer my offer?

Undergraduate study

If you have an offer to study an undergraduate course and would like to request to defer your entry, you can do this at any time up to enrolment. If you would like to defer please note the following:

  • You still need to meet the offer conditions by the deadline set out in your offer letter.
  • You can only defer once for a maximum of one year. This means if you decide you would like to wait another year to start university after your deferral, you will have to withdraw your application and start a completely new application.
  • Provided it is possible to defer your place, the deferral is confirmed via a new offer letter, which replaces the previous offer you originally received. Deferrals are usually reversible up until enrolment at your request (subject to availability on the course and providing that you still meet the requirements at the time of the request).

If you would like to defer, please submit your request via our undergraduate online form.

Postgraduate taught study

If you have an offer to study a postgraduate taught programme and would like to request to defer your entry, you can do this at any time up to enrolment. If you would like to defer please note the following:

  • You still need to meet the offer conditions by the deadline set out in your offer letter.
  • If you wish to defer a further academic year after your first deferral, you will need to create a new application and your application will be reassessed.
  • Once complete, the deferral is final and confirmed. However, it is reversible up until enrolment at your request (subject to availability on the programme and providing that you still meet the requirements at the time of the request).

If you would like to defer, please submit your request via our postgraduate online form.

When will I receive my CAS so I can apply for my visa?

The Admissions Team is now starting to issue CASs to eligible offer holders but please do be patient with us since the delay in receiving confirmation from UKVI that we can proceed with issuing CASs has led to a significant backlog. You/offer holders can expect to hear from us over the coming weeks, providing we have all of the information we need and you have taken all of the required steps to be eligible for a CAS, which includes accepting your offer (and paying a deposit if your programme requires one) and providing us with the necessary documents so that we can issue you an unconditional offer. If anything is missing we will contact you proactively. Please try not to contact the Admissions Team unless we have requested information or documents, as it will slow down CAS issuing if we also have to respond to lots of emails asking about CASs. Thank you for your understanding.

I live in a country where I require a visa to study in the UK; what will happen next?

If you have accepted your offer for a place at Reading and once you meet the full conditions of your offer (i.e., your offer changes from 'conditional' to 'unconditional', a CAS (Certificate of Acceptance for Studies) will be issued to you shortly, which will allow you to apply for your Student Route visa (if required). UK Visas and Immigration have published updated concessions for students who are unable to travel to the UK (due specifically to travel restrictions) and need to start their studies 'at distance'. If you think that you will not be able to travel to the UK for reasons other than travel restrictions (e.g., due to health or caring responsibilities), please contact Admissions for advice regarding your CAS before you apply for a Student Route visa.

If you enrol with a Student Route visa, you will not have your visa sponsorship affected providing you travel to the UK as soon as you are able to do so. Once in the UK, students must be attending face to face teaching which is provided by the university in addition to any continued online learning provided. At distance learning whilst inside the UK is not permitted. Absences from face-to-face attendance due to quarantine after travelling to the UK or individual periods of self-isolation due to COVID will not affect visa sponsorship. If a visa is issued and you cannot then travel, UK Visas and Immigration do not issue any refund of the visa application fee or Immigration Health Surcharge.

I am an international student and have accepted my offer but I will be traveling from a ‛red list‛ country; will you be offering any support with quarantining?

To help international students with some of the additional costs that they may face, we are pleased to confirm that we have put in place the University of Reading Quarantine Support Package 2021/22. Please consult the Quarantine Support Package 2021/22 website for full details. We can provide assistance if you are a full-time student resident outside the UK and Republic of Ireland arriving from a ‛red list‛ country which currently requires you to undertake 10 full days of ‛managed quarantine‛ in hotel accommodation on immediate arrival in the UK. The package will also detail full terms and conditions, including details of the process through which claims can be made.

I am an international student and have accepted my offer but I will be traveling from a 'green or amber list' country; will you be offering any support with required COVID-19 testing?

To help international students with some of the additional costs that they may face, we are pleased to confirm that we have put in place the University of Reading Quarantine Support Package 2021/22. Please consult the Quarantine Support Package 2021/22 website for full details.  We can provide assistance if you are a full-time student resident outside the UK and Republic of Ireland arriving from a ‛green list‛ or ‛amber list‛ country, which currently requires you to undertake up to three COVID-19 tests. The package will also detail full terms and conditions, including details of the process through which claims can be made.

Can I study remotely in the autumn term 2021?

We expect you to join us on campus from the start of the autumn term to benefit from being able to engage with your learning in person. As well as supporting your academic development, being part of our vibrant, active community here will help you to experience all that university life has to offer.

We understand that due to COVID-19, there may be situations which prevent students from being able to come to campus at the start of the academic year.

We are in the process of emailing our offer holders about whether it is possible for you to begin studies via remote learning, or whether your programme requires compulsory on campus study. Please see the additional FAQs for more information.

Please note: If you have been offered a place on a course at Reading, and if you will require a student route visa to study in the UK, studying remotely may affect your ability to apply for a visa and/or our ability to sponsor your visa for the period you are not in the UK. We will contact you during the summer to advise you of the appropriate process to follow to obtain a student route visa should you require one, based on the latest Government guidance.

What are the criteria to be able to request to study 'at a distance' temporarily?

If allowed by your programme, the following are the permitted criteria to request to study 'at a distance' temporarily:

  • Due to government regulations or restrictions related to COVID-19, you are not permitted to leave your home area/country.
  • You are not permitted to enter the UK due to UK Government COVID-19 regulations or home country regulations or restrictions.
  • You are not permitted to attend university in person due to restrictions imposed by your study sponsor relating to COVID-19.
  • You cannot book a flight to the UK due to COVID-19 restrictions or disruption (for example, there are no flights available).
  • You are unable to get a Visa to travel as a result of COVID-19.
  • A doctor has specifically advised you not to attend university in-person at this time due to COVID-19.
  • You cannot attend university in person as you have primary caring responsibilities as a result of COVID-19.

Studying at a distance will not be possible in other circumstances.

If you believe that you meet one of the criteria, but that you will not be able to come to Reading by the start of the spring term, you may want to consider deferring your studies until the start of the next academic year. We do not currently have plans to continue to support students to study at a distance after the end of the autumn term. We will continue to closely monitor the situation related to the COVID-19 pandemic and will let you know if this position changes, but you should make plans to ensure you can arrive in Reading by the start of the spring term.

My email from Admissions states that my programme is not eligible for distance learning; what are my next steps?

There are some programmes that contain practical, placement or studio-based elements that students need to attend in-person to meet the required learning outcomes. It is therefore not possible for these programmes to be studied remotely. If your programme has been identified as one that falls into this category, you need to plan to be on campus for the start of the autumn term.

The latest date for you to arrive on campus and complete enrolment is the end of the third week of the teaching term (15 October 2021 for programmes that start on 27 September 2021). If you are required to quarantine, you must arrive and complete your full quarantine before 15 October 2021.

If you believe that you will not be able to attend in-person teaching on campus by the end of the third week of the teaching term or your placement activity on the date it begins, you will need to defer your studies until the start of the next academic year so that you are able to complete the required practical, placement or studio-based activities on campus. Please contact Admissions if you wish to defer.

My email from Admissions states that my programme may be eligible for distance learning and I believe I will not be able to arrive for the start of the academic year; what are my next steps?

We understand that due to COVID-19, there may be situations which prevent students from being able to come to campus at the start of the academic year. If your specific circumstances meet particular criteria, you will be able to request to study at a distance temporarily (please see question What are the criteria to be able to request to study 'at a distance' temporarily?.

This request will be part of the online enrolment process for the new academic year, with the expectation that you will travel to Reading to continue your programme in person, as soon as possible ‐ by the start of the spring term at the very latest (Monday 10 January 2022). We will send you a separate message closer to the start date of your course with instructions for how to complete online enrolment, and how to request to study at a distance if needed.

When you make your request to study at a distance at the start of the year, you will be asked to submit a short supporting statement about why you believe you meet the criteria, and either provide evidence or confirm that you can provide evidence to support it (for example a link to a government website which confirms that travel to the UK is not permitted).

The UK Government has announced that A level exams are cancelled this summer and will be replaced with teacher assessed grades. How is the University of Reading handling this situation?

Our admissions policy has been, and will continue to be, that we look at every application individually, and we will always consider applicants who may achieve lower than their predicted grades. In many cases, we are still able to offer applicants a place at Reading by taking into account their entire application and not just confirming an offer only based on final achieved grades. It might also help relieve some concern to know that if you have chosen or intend to choose Reading as your firm choice, we are able to guarantee you a one-grade drop on your offer across a majority of our programmes.

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